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Claims - Collar

4 months ago

Perth, Australia Collar Full time

Our Client
Our client is a distinguished leader within the insurance industry, specializing in landlord and holiday home insurance. They have a huge passion to deliver the BEST speciality property insurance and offer innovative solutions tailored to the diverse needs of their clientele.

We are seeking a Claims Consultant to join our client who is located in Perth CBD team. The perfect candidate will demonstrate a commitment to delivering exceptional claims experiences to clients, along with the confidence and expertise to proficiently analyse and resolve claims.

 
The Role
Based in the heart of Perth CBD, you will be a valuable member of a close-knit team, reporting directly to the Claims Team Leader. Your role will involve managing the entire process from lodgement to settlement for a portfolio of claims, focusing on Domestic Property, Landlord, and Holiday homes. Technical support and training will be provided as needed.

  • Lodgement to settlement management of all claims
  • Liaise with the insured, brokers, property managers, loss adjusters and trades in review of claims
  • Correspond to all emails in an efficient and timely manner
  • Ability to work towards deadlines and KPI's
  • Actively adhere to GICOP guidelines

Your Skills & Experience

We are looking for a Claims Consultant with a passion for client advocacy and:

  • Cert IV in General Insurance OR Tier 2 (Desirable)
  • Experience in a claims role with property claims (2+ years)
  • Knowledge of General Insurance Code of Practice & an understanding of underwriting or claims principles.
  • Excellent communication skills
  • High level attention to detail and ability to multi-task

Some benefits include:

  • Workplace Flexibility: Hybrid remote working model for a balanced career and personal life
  • Remuneration: Generous salary plus an annual incentive program
  • Training: 1-1 training with a great induction program
  • Study Assistance: Support for educational development
  • Employee Assistance: Employee Assistance Program
  • Additional Leave: Paid Volunteer leave & birthday leave
  • Rewards: Access to discounted insurance products
  • Collaborative and Inclusive: Annual interstate trips, supportive, positive working environment.

Should I Apply For This Role?

For further information on this opportunity, please reach out to Abbie at abbie.castro@collar.group. Alternatively, click on APPLY to be considered.