Senior Administration Officer

4 days ago


South Brisbane, Australia Mater Misericordiae Ltd Full time

Mater is currently looking for a motivated Senior Administrator to join the team within a maximum term contract until 11th of April 2025 at South Brisbane.

What you’ll be doing
The Senior Administration Officer plays a key role in the delivery of exceptional service to Mater patients, relatives and staff.

The core function of the role is to support the daily administrative operational requirements of the outpatient clinics with a specific focus on operational efficiency. To proactively and often autonomously perform tasks relating to service delivery, senior business support, systems administration, and any other tasks as directed by the Team Leader/Manager, ensuring work performed is exceptional, every time.

The role will work closely with the Admin Team Leader/Manager and will be responsible for supporting the management of resources to meet business needs and growth.

Some of the duties include but are not limited to:

Actively participate in supporting a collaborative team culture by applying and adhering to Mater’s Behavioural Standards and Code of Conduct Support recruitment and orientation of new team members Actively partner with consumers and patients, as well as interprofessional colleagues, to support service and operational objectives that provide an exceptional experience and outcomes, every time Perform senior administrative duties which may include but is not limited to: Appointment and waitlist Management Diary Management Patient contacting Manage clinic, numbers and overbookings. Referral Management Bookings and admissions Course enrolments Scheduling of maintenance work Action requests for patient information Review and correct data quality issues Filing and record management Support the coordination of meetings and events, recording and meeting minutes with clearly articulated action items Participate in the implementation of projects, undertaking training and education as necessary Apply knowledge of the applicable work instruction/s and enterprise agreement to support rostering within the work unit Apply the principles of Speaking With Good Judgement in all interactions with colleagues and peers

Salary range: $36.52 - $40.81 per hour plus superannuation and

About you
To be successful in the role you will have the following:

Certification/ tertiary qualification in Business Administration (or similar) highly regarded Intermediate Microsoft package skills Experience using Health Information Systems (or equivalent) Proven experience working in a team within the Medical/Healthcare profession desirable The ability to balance conflicting demands within tight timeframe Ability to maintain composure and positivity in times of change

Why join us?

is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay Access to package meal and entertainment expenses via salary packaging Access to leading education and professional development via Mater Education Access to our Employee Assistance Program and on-site pastoral care teams Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other Unlimited access to a multitude of discounted fitness facilities through Fitness Passport Access to on-site, discounted parking Discounted food and beverage at various campus cafés and coffee venues

Applications close on 15th July 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.



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