Claims Specialist
1 month ago
About the role
As the Claims Specialist - Workers Compensation, you'll report to the Claims Management Team Leader, you will be responsible for managing the portfolio of part of NSW.
In this role you’ll effectively manage a portfolio of workers compensation claims in collaboration with stakeholders to reduce workers compensation liabilities and minimise the impact of workplace injury You’ll also:
Manage a portfolio of workers compensation claims in accordance with state laws and policies to reduce the impact of workplace injury whilst ensuring that Injured Team Members receive their correct entitlements and are aware of their rights and responsibilities. Facilitate quick resolution of workers compensation claims with a strong focus on engagement between injured team members and the business to bring about understanding, collaboration and continuous improvement in claims management Co-ordinate and manage external service providers and gather information from internal stakeholders to effectively manage the claim
About you and your skills
To be successful in this position you’ll have a strong understanding of customer service and experience interfacing into customers in difficult situations and ideally some claims management experience of 1-2 years, preferably in workers compensation
You’ll also need:
A qualification or certification in a health or business-related field (highly desirable Basic understanding of workers compensation claim management Excellent written and verbal communication skills Microsoft Office suite of products Electronic Information Management systems Claims Management Information systems-
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