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Customer Service Manager

2 months ago

Swan Hill, Australia First Choice Liquor Market Full time

About the role


Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the service department and front of store operations. With responsibility for our checkouts and customer service desk, you’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.

About you and your skills

Previous experience working in a fast-paced customer facing environment Proven leadership experience as you’ll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements To maintain excellent service standards, keeping the checkout area clean and safe for our team and customers To drive a one team culture which puts our team members health, safety and wellbeing first To be customer obsessed and continually seek to better understand our diverse customers to ensure we’re always provide an outstanding shopping experience

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