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Housing Team Leader

1 month ago

Brisbane, Australia ATSICHS Brisbane Full time

About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way – supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

See more at our website - www.atsichsbrisbane.org.au

About the Role

The Housing Team Leader will lead a small team across the Brisbane and Logan region to deliver supported accommodation and improve the wellbeing of residents. They support individuals and families to empower them in addressing housing and wellbeing needs. The role involves outreach, engaging with crisis accommodation, street outreach, and refuges, to build ongoing partnerships. The team helps clients self-identify challenges and lead their own change, rather than relying on practitioner-led assessments.

Duties

  • Lead the implementation of staff supports that maintain adherence to the program Model of Care, Human Service Practice Framework, and enhancing staff role clarity that places clients quality and impact as the primary focus.
  • Support Housing Manager in the implementation of management operational processes and non- negotiable tasks.
  • Lead the ongoing and consistent use of ATSICHS automated data systems to track, monitor and improve the services we provide to young people and families.
  • Lead the implementation of quality improvement measures, in conjunction with Program Manager and Operations Manager, ensuring the consistent focus of continually striving to improve the impact made with young people and families.
  • Lead the smooth management of intake and triaging amongst program, with the guidance and support of the Program Manager.
  • Integrate crisis management principles and effectively address immediate needs, mitigate the impact of crises, and empower clients to overcome challenges and achieve long-term stability and resilience.
  • Assist in leading a productive single team culture, with the support and guidance of the Program Manager.

  • Commit to a high level of quality management for ATSICHS through use of LogiQC quality management systems and MobNet tasks.

  • Cultivate productive working relationships at all levels, which support the nurturing of internal and external relationships, facilitates cooperation, trust and respect, values differences and diversity and guides, mentors and focuses on the development of staff.

Culture

Enjoy working in an organisation that makes a difference in the community. Join our friendly and cooperative team that will help you grow personally and professionally.

Benefits

  • Permanent full time position with starting annual salary of $96,600+ (depending on qualifications and experience).
  • 11 % Super + Not for Profit Salary Packaging (Increases your take home pay).
  • Work for a community-controlled organisation. 

Essential

Current Bachelor’s Degree in Social Work, Human Services, Social Science, Health, Allied Health, Youth Work, Community Services, Family Intervention or Criminology with 4 years’ relevant experience in family support, child protection, youth support or related field

  • OR Current Diploma in Community Services, Social Work, Human Services, Child and Family, Allied Health, Youth Work, Child and Family Intervention with 5 years’ relevant experience in family support, child protection, youth support or related field
  • AND With at least 3 years of abovementioned experience in a case management role

Additional Requirements:

  • Requirement to travel across the Logan and/or Brisbane region, as per program location.
  • Current driver's licence
  • Flexibility to work outside 8:30am-5pm business hours in meeting individual client needs and provide responsive care.
  • Working with Children’s Card (Blue Card) or be eligible to apply

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