Arrears Collection Assistant at Anytime Fitness
2 months ago
Casual/Part-Time Arrears Collection Assistant
About Us:
At Anytime Fitness, we’re not just a gym—we’re a community dedicated to helping our members achieve their fitness goals. With over 19 locations across Australia, we pride ourselves on providing top-notch facilities and a supportive environment for everyone. Now, we’re looking for an energetic and detail-oriented Arrears Collection Assistant to join our team and help us maintain our high standards of service and member satisfaction.
What You’ll Do:
As an Arrears Collection Assistant, you will play a crucial role in our financial operations by managing overdue accounts and ensuring timely payments. Your key responsibilities will include:
- Contacting members with overdue accounts via phone, email, and other communication channels.
- Negotiating payment plans and setting up direct debit arrangements.
- Maintaining accurate records of all collection activities.
- Collaborating with the finance team to report on arrears status and collection progress.
- Providing exceptional customer service while handling sensitive financial matters.
What We Offer:
- Competitive Pay: We offer a salary that reflects your experience and skills, with regular reviews.
- Performance Bonuses: Earn extra income based on your success in meeting collection targets.
- Free Gym Membership: Enjoy unlimited access to Anytime Fitness as part of your employee benefits.
- Professional Development: Opportunities for growth within the company, including training and career advancement.
- Supportive Team Environment: Work in a positive, team-oriented setting where your contributions are valued.
What We’re Looking For:
- Strong communication and negotiation skills.
- A detail-oriented approach with a knack for problem-solving.
- Previous experience in collections, finance, or customer service is preferred but not required.
- Ability to handle confidential information with discretion.
- A positive attitude and a commitment to helping our members and the team succeed.
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