Food and Beverage Assistant

1 month ago


Thornbury, Australia Thornbury Castle Full time
£11.92 per hour depending on experienceFull-time permanent position - 40 hours per week worked including evening shifts and weekends8 hour shifts between 7am and 11pmGreet guests, take orders and serve food and drinks.Answer all queries about the menu including drinks and make suggestions.Take ownership of guest's requirements and food allergies.Follow Health and Safety and Food Safety procedures.Set up the dining areas and process charges and payments.Effectively communicate with all colleagues and managers.Handle guest queries and complaints with a calm and mature approach.An additional share of service charge and tips every 2 months28-day holiday including bank holidaysAdditional paid day off on your birthdayReferral program - £250 per new member of staff introduced (based on a full-time contract)Complimentary stay at the castle after 3 months' probation period successfully passedTraining programmes via internal & external professionals and access to online training facilitiesStaff and family rates on hotel accommodation and discounts on food and beverageRecognition programmesFree uniform, meals whilst on duty and free parkingDedicated team player with strong communication skills.Natural passion and flair for the industry and foodHave the ability to work unsupervised, using own initiative when needed.Ambition to succeed at the highest levels.Willing to learn new things.

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