Technical Account Manager, ANZ-PS Brisbane

1 month ago

Brisbane, Australia Amazon Full time

DESCRIPTION

As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support Public Sector customers in building and operating applications and services on the AWS platform.

Key job responsibilities
You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.

Every day will bring new and exciting challenges on the job while you:

- Act as a single point of contact to Enterprise Accounts
- Understand your customers outcomes and business goals
- Make AWS service improvement recommendations that fit with your customer strategy and architecture
- Evaluate, analyze and present periodic reviews of operational performance to customers
- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
- Champion and advocate for customer requirements within AWS (e.g. feature request)
- Participate in customer requested meetings (onsite or via phone)
- Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
- Share knowledge and innovate with some of the leading technologists around the world
- Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
- Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS.

We are open to hiring candidates to work out of one of the following locations:

Brisbane, QLD, AUS

BASIC QUALIFICATIONS

- Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.
- Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.
- 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.

PREFERRED QUALIFICATIONS

- Computer Science or Math background.
- Working knowledge of software development practices and technologies
- Experience working with AWS technologies
- Solid understanding of technology budget management

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

  • Technical Account Manager, ANZ-PS Brisbane

    2 months ago

    Brisbane, Australia Amazon Web Services Australia Pty Ltd Full time

    As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support Public Sector customers in building and operating applications and services on the AWS platform. Key job responsibilitiesYou work backwards from your customer to define a support strategy, deliver...

  • Assistant Manager, Brisbane Cbd

    1 month ago

    Brisbane, Australia ANZ Banking Group Full time

    **Req ID**: 64954 **Department**: Business Banking QLD **Division**: Australia Commercial **Location**: Brisbane About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a...

  • ANZ Bank Jobs

    2 months ago

    Brisbane, Australia ANZ Full time

    Job Description: As a Relationship Manager, you are responsible for delivering insightful customer conversations by being curious and passionate about businesses at all stages – start, run, grow and transition. You will acquire new customers as well as grow and retain your portfolio of customers by collaborating with product specialists to ensure...

  • Account Manager

    1 day ago

    Brisbane, Australia I-MED Full time

    About this role As an Account Manager, you will play a pivotal role in driving sales revenue growth and fostering strong relationships with our key customer base. Join our dynamic team and make a meaningful impact in the healthcare industry. This is a full-time permanent position focusing on the Brisbane North and Sunshine Coast region. ...

  • Relationship Manager, Brisbane CBD

    3 weeks ago

    Brisbane, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Relationship Manager, Brisbane CBD Relationship Manager, Brisbane CBD Req ID: Department: Business Banking QLD Division: Australia Commercial Location: Brisbane About the roleAt ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve...

  • Technical Account Manager, Financial Services, ES

    2 months ago

    Brisbane, Australia Amazon Web Services Australia Pty Ltd Full time

    As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of...

  • Account Manager

    6 days ago

    Brisbane, Australia I-MED Full time

    About this role As an Account Manager, you will play a pivotal role in driving sales revenue growth and fostering strong relationships with our key customer base. Join our dynamic team and make a meaningful impact in the healthcare industry. This is a full-time permanent position focusing on the Brisbane North and Sunshine Coast region. ...

  • Technical Account Manager, Financial Services, ES

    1 month ago

    Brisbane, Australia Amazon Full time

    DESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support...

  • Senior Relationship Manager, Brisbane CBD

    4 days ago

    Brisbane, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Senior Relationship Manager, Brisbane CBD Senior Relationship Manager, Brisbane CBD Req ID: Department: DSI Property / Health Division: Australia Commercial Location: Brisbane .About the roleAt ANZ, our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of...

  • Account Manager

    1 month ago

    Brisbane, Australia Trapeze Group Limited Full time

    Job Summary: The Account Manager role will be accountable for developing and driving commercial outcomes within target and allocated accounts. The role will be responsible for achievement of sales budgets and implementation of the sales strategy for the selling of complex enterprise technology solutions into the allocated Public Transport operators and...

  • Banking Consultants Across Brisbane South

    1 month ago

    Brisbane, Australia ANZ Banking Group Full time

    About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small. Our close-knit team of banking consultants plays a critical role in...

  • Account Manager

    1 month ago

    Brisbane, Australia Healthcare Professionals Group Full time

    **About the Company**: Our client is a global leader in developing optical and digital solutions for microscopy. They've been shaping the future of microscopy for decades and are committed to creating a work environment that encourages customer focus, innovation, and teamwork. **About the Opportunity**: Reporting into the ANZ Sales Manager, this permanenet...

  • Technical Account Manager

    4 days ago

    Brisbane, Australia First Focus Full time

    First Focus is Australia's **best **mid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 6th year running at CloudTango dot com). We are **growing **fast and now have almost 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over...

  • Senior Banking Consultant, Brisbane North QLD

    1 week ago

    Brisbane, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Senior Banking Consultant, Brisbane North QLD Senior Banking Consultant, Brisbane North QLD Req ID: Department: AR Branch Network Division: Australia Retail Location: Brisbane North About the role Build a rewarding career in an innovative, fast paced and collaborative environment Be part of a team vital to transforming ANZ for the future Use your passion...

  • Business Development Officer

    1 month ago

    Brisbane, Australia ANZ Banking Group Full time

    **Req ID**: 48339 **Department**: AR Broker Distribution **Division**: Australia Retail **Location**: Brisbane About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things - whether...

  • Account Manager

    2 weeks ago

    Brisbane, Australia PERSOLKELLY Full time

    Our client has an immediate need for a Senior Account Manager located in Brisbane, to serve our customers in the Upstream Oil & Gas Production Industry in Eastern Australia. Our client is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil...

  • Commercial Home

    1 month ago

    Brisbane, Australia ANZ Banking Group Full time

    **Req ID**: 62273 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Brisbane About the role **Role type**: Full time, permanent **Role location**: ANZ Brisbane locations At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so...

  • Technical Account Manager

    1 week ago

    Brisbane, Australia Pointer Strategy Full time

    **Base $130k / $200k OTE** **Brisbane (preferred), or Sydney** **Hybrid** **About the Company**: Our client operates networking professional services with a client base across Australia and NZ. They specialise in the design and installation of enterprise networking solutions. Well known for offering some of the best wireless engineers in the business, but...

  • Banking Consultant, Queen and Creek Sts

    1 month ago

    Brisbane, Australia ANZ Banking Group Full time

    **Req ID**: 54276 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Brisbane About the role Build a rewarding career in an innovative, fast paced and collaborative environment Unique opportunity to be a vital part of the team transforming ANZ for the future. Interested? An intense passion and curiosity for people, their needs...

  • Team Leader

    1 week ago

    Brisbane, Australia Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. About the role The Technical Team Leader - Platform Engineering is a diverse role and incorporates the leadership of our national Platform Engineering team of technical support...