Operational Reliability Leader

4 weeks ago

Brisbane City, Australia Queensland Urban Utilities Full time
  • Permanent Full Time, 38hr week
  • Generous Salary + Salary packaging options, including novated leases
  • Location: Fortitude Valley with hybrid and flexible working arrangements

There’s No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. As leaders, we inspire and empower our passionate team to drive meaningful change. Join us in shaping the future of Urban Utilities, making a lasting impact, and leading our teams towards a better tomorrow.

Your opportunity:

Our Network Engineering team have an exciting permanent opportunity for an experienced and passionate Operational Reliability Leader to join their team and work on interesting and rewarding projects that you won’t find elsewhere.  

The Network Engineering Team is accountable for ensuring operational performance of 9500km water network and 9700km wastewater network by delivering operational strategies, configurations, plans and protocols to ensure resilience of service performance and protect public health, deliver an exceptional customer experience, minimize cost in the long run and ensure compliance with our regulatory obligations and safe drinking water requirements.

Reporting to the Network Engineering Manager, the Operational Reliability Leader is accountable to lead the team in ensuring the operational reliability of our water and wastewater network.

Success in this role will be measured by how well the water and wastewater network performs over the long-term including the availability and suitability of contingency and supply disruption plans; how well systemic performance issues are resolved to ensure long term performance trends enable the achievement of network health indicators, including asset availability, water quality, NRW, and sewer containment are achieved.

About you:

  • A relevant degree qualification in engineering
  • Experience or qualifications in hydraulics, production planning or water chemistry would be highly regarded
  • Demonstrated ability to understand the technical dimensions of operating a water utility and the associated regulatory obligations
  • Superior stakeholder management with strong interpersonal and written communication skills including the ability to translate a highly technical topic into corporate terms to effectively communicate opportunities and risk
  • Demonstrated ability to manage and shift priorities as required in support of changing business needs
  • Experience and a passion for being a great leader with demonstrated ability to coach and mentor team members
  • Demonstrated ability to manage trade-offs, balancing operational, capital, commercial, customer & performance outcomes to achieve best for business solutions.
  • Demonstrated ability to create a transparent, accountable and caring, high-performance culture in line with organisational values

At UU, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We’d still encourage you to apply as we we’re looking for the right human being for this role - it’s about so much more than ticking all the boxes

Why Urban Utilities?

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you.  Speaking of which, here’s just a sample of the benefits we offer our team:

  • Generous Salary Packaging options, including novated leases
  • Corporate discounts across Health insurance, technology and more
  • 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family 
  • Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you
  • Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

Visit our website to learn more about us at www.urbanutilities.com.au

How to apply

Click on the ‘Apply” link below to complete your application.

Please note: applicants will be required to undergo a National Police History Check as part of the recruitment process for this role.

For further information please contact our Talent team at careers@urbanutilities.com.au

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