Brisbane Regional Leader

2 months ago

Brisbane, Australia Yochi Full time

Join Yo-Chi's Success Story: Build thriving venues in Brisbane
- Lead Yo-Chi's growth with flavour and positivity
- Empower our teams and delight our customers

Lead the charge in one of Australia's most beloved brands, as we expand our footprint across the Brisbane region

**About Us**:
At Yo-Chi, we've built our brand on the idea of unimaginable deliciousness with a boundless stream of positivity, creating a space where everyone feels at home. Our journey began in 2012 with the launch of our first venue in Balaclava, igniting Australia’s love affair with self-serve frozen yogurt.

Today, with 27 thriving locations and ambitious plans for growth, we remain proudly Australian and firmly rooted in our commitment to share the chi.

**About the Opportunity**:
As the Regional Leader for Brisbane, your primary mission is to ensure the seamless operation of all Yo-Chi venues across the region. You'll lead, mentor, and provide direction to our Area Leader, Venue Leaders and their teams, driving excellence in customer experiences and operational performance.

Reporting directly to the National Operations Manager, your responsibilities will include:

- Developing high-performing venue teams dedicated to delivering exceptional customer service
- Assisting Area and Venue Leaders in recruiting and onboarding new team members and leaders
- Collaborating closely with Area and Venue Leaders to optimise sales, control costs, and maximise profitability
- Facilitating weekly communication and support between venues and the Support Team
- Overseeing the opening of new venues and ensuring compliance with Yo-Chi standards
- Identifying and executing local marketing opportunities in partnership with the Marketing team

**About You**:
Above all, you bring a positive attitude, a knack for innovation, and a passion for continuous growth and improvement.

Lead the way with Yo-Chi, Australia's go-to destination for frozen yogurt If you have over 2 years of experience in multi-site leadership roles, we want to hear from you.

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