Operations Transformation Leader

1 month ago


Brisbane, Australia Suncorp Group Full time

**Permanent role**:

- **Competitive salary + bonus component and benefits**:

- **Brisbane City Location**

The Operations Transformation Leader will oversee the delivery of all change & transformation management activities within Business Banking (BB) Operations and manage the deployment and execution of strategies across the BB Ops value chain. You will be accountable for management of all Risk related activities and will drive team members delivery on all required action plans.

This role will require you to have an understanding across Business Banking processes and risk frameworks and be a strategic thinker

**Key Responsibilities include but not limited to**:

- Deliver operational efficiency targets by delivering best practices processes across the operational teams
- Work with the Executive Manager of Operations to contribute to development of business strategy
- Support Operations Leaders in delivering process improvements
- Work with Operational and Business Leaders in identifying improvement opportunities
- Drive a customer immersion culture by ensuring the customer is placed first in all that BB Ops delivers
- Lead and execute on BB Ops communications in alignment with the BB Ops strategy, brand and culture
- Ensure appropriate governance activities are undertaken in accordance with relevant standards and the risk framework

**To Succeed in this role you will need**:

- Undergraduate degree in business, commerce or finance disciplines
- Demonstrated experience in Business Banking environment
- Stakeholder influence, presentation, and collaboration
- Well-developed strategic thinking / planning, commercial, analytical and presentation
- Demonstrated understanding of the business, market, and external environment
- Comprehensive understanding of banking and financial industry principles and regulations
- Development and implementation of strategies to drive profitable growth, process efficiency and change

Working as part of the Suncorp Group you will have access to an unparalleled range of job opportunities across insurance, banking, wealth management and corporate services. We promote a high-performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time. Suncorp has been awarded Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for seven years in a row.

Employee benefits | Suncorp Group

**Advertised**: 20 Apr 2023 AUS Eastern Standard Time
**Applications close**: 04 May 2023 AUS Eastern Standard Time



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