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Duty Manager- Carpark

1 month ago

Melbourne Airport, Australia Avis Budget Group Full time

Description

We are looking for our next Duty Manager, to drive our team and locations to new heights, whilst delivering great experiences to our valued customers. You’ll oversee all activities at our rental location and ensure we’re running smoothly and profitably with satisfied customers and employees alike.

About The Role

In this role you will be responsible for the vehicle service operation. This includes the wash bay, shuttle drivers and valet staff. The key responsibility of this role to ensure that it functions effectively and efficiently to maximise profitability while maintaining the highest level of service.

What you’ll do

Lead, manage and coach staff and foster a harmonious team environment

Ensure that vehicles for rent meet company standards for cleanliness, mechanical/body condition and roadworthiness

Ensure that returned vehicles are checked for body damage and report where necessary

Ensure that fuel deliveries are handled in accordance with company procedures and relevant health and safety procedures and legislation.

Ensure adequate materials are maintained at all times to meet operating and safety requirements

Participate in the interview and selection process for new staff

Be flexible to work a seven-day rotating roster

Preparation of staff rosters and processing of weekly payroll data

Preparation of daily and weekly reports

Have a working knowledge of work place health and safety legislation and promote a safe work environment at all times

Perks you’ll get

Salary + bonus + use of fleet vehicle

Wellbeing programme incl. life insurance + discounted health insurance + superannuation options

Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more

Employee discounts on car rental across Avis Budget Group

Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

What we’re looking for

Previous experience in a supervisory or leadership role with the ability to lead and effectively manage and coach employees is essential.

Customer service focus and experience within a service or similar environment

Strong sense of duty and responsibility.

Excellent communication skills.

Confident with Microsoft Office – Excel, Word, Outlook

Initiative, confident problem solving and decision making skills.

Full driver’s licence.

An understanding of Equal Employment Opportunity and Occupational Health and Safety.

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.

Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.

Melbourne AirportVictoriaAustralia

R0165012

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