Front Office Manager

4 weeks ago

Parkville, Australia Ramsay Health Care Full time

Looking for an opportunity to step up into a management role? This may be the one for you Join our administrative team and provide unmatched support and guidance to our staff, patients, and clinical teams throughout the hospital.

About The Role

The Front Office Manager manages a team of approximately 8.6FTs, and covers four main hospital functions:

  • Reception
  • Maternity Pre-Admissions and Booking
  • Surgical Pre-Admissions and Booking
  • Theatre Booking

The role reports directly to the Director of Finance and Hospital Support Services, and works closely with the Executive and Senior Management team to ensure effective operations of the hospital.

You will work collaboratively with the billing manager / billings team to ensure revenue protection and works with other departments and members of the executive management team to achieve all departmental, Hospital, Ramsay Key Performance Indicators, and strategic objectives.

Your Skills and Experience

  • Office management experience with proven ability to manage a team
  • Strong planning and organisational skills
  • Proven ability to manage and work effectively in a team environment and independently as required
  • Demonstrated commercial acumen
  • Excellent computer skills (Microsoft Office Programs)
  • Qualification in health management or related discipline will be highly regarded
  • Knowledge of private health, health fund contracting systems and processes (desired)
  • Prior experience with patient administration software desired

Remuneration

Remuneration dependent on experience level and qualifications.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

About Our Hospital

Frances Perry House is a leading private maternity and women’s health hospital in Melbourne.

The hospital accommodates 93 beds including surgical and maternity units, Level 4 Special Care Nursery, 6 birthing suites, 4 operating theatres, a day surgery unit and urodynamics procedure room.

Conveniently co-located with Royal Women’s Hospital, we provide our patients with quality private hospital care whilst having access to tertiary level facilities should they be required.

Requirements

  • Must provide a National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For any enquiries please contact: Thu Nguyen via NguyenThu@ramsayhealth.com.au

Applications close: Wednesday the 13th of November 2024

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

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