Country Road

3 months ago

East Melbourne, Australia Country Road Group Full time

The Role

Reporting to the Regional Manager, this position is responsible for delivering the stores financial targets and company key performance indicators focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed within the retail store and overseeing the concept store and neighbouring concessions. 

Key Responsibilities

  • To drive sales, profit and ensure the achievement of all KPI’s as set by the company
  • Provide inspirational leadership, training and developing team capability
  • Lead with a focus on strong people management
  • Maintain a focus on commercial acumen ensuring the team have an understanding of the performance of the store
  • Manage effective control of costs
  • Drive a customer centric culture creating a warm and genuine customer service experience
  • Adhere to all company behaviours, policies and procedures

The Ideal Candidate will have

  • Proven experience in managing high sales turnover, multi-site retail fashion stores
  • A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
  • Ability to manage budgets, interpreting financial reports and generating efficient rosters
  • Demonstrated experience in managing for profit, with a commercial approach
  • Experience managing the performance, training and development of a large team
  • Skills associated with driving productivity with team members
  • Demonstrated experience in managing for profit, with a commercial approach
  • Ability to build strong relationships with relevant stakeholders, including senior leadership

Why work for us?

  • A competitive remuneration package, including incentives
  • Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery and Mimco products. 
  • Excellent career progression involving regular training and on the job development
  • A genuine, open and high performing culture
  • Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

About Us

Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last.

Recognised as a leading responsible retailer, Country Road is proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.

The brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design and the Good Cashmere Standard® by AbTF to support responsible cashmere production.  

Country Road is committed to embedding sustainability into its business by improving traceability through its supply chain, working with suppliers that uphold high environmental standards and maintaining responsible sourcing strategies for key raw materials.

From its products to its partnerships and stores, the brand looks to drive positive change so you can feel proud of every Country Road purchase you take home.

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