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Campus Life Services Officer

2 months ago

Wangaratta, Australia University of Melbourne Full time

About the Role

Reporting to the Campus Life Facilities and Services Coordinator, the Officer is involved in a variety of activities to ensure the smooth operation of student accommodations in several locations such as Benalla, Cobram, and Echuca.

Your responsibilities will include:

Manage the student experience, including oversight of the accommodation bookings process, check in/check out process and data integrity. Be the first point of call for the Wangaratta Campus students and staff in regards to Information Technology (IT) assistance, Audio Visual (AV) assistance and general queries. Undertake facility inspections to ensure maintenance is being completed and the sites are clean / functional and ready for incoming students. General administration duties including records management, data entry, payables, asset inventory and reporting as needed.

Who We Are Looking For
The ideal candidate demonstrates strong initiative, problem-solving, and stakeholder management skills, with excellent verbal and written communication. They possess exceptional organisational and time management abilities, can prioritise competing demands, and work effectively under pressure, both independently and collaboratively.

You will also have:

Experience with customer management systems through previous experience in the hospitality, higher education, or other applicable industries. Excellent interpersonal skills, a strong customer service focus, and the ability to build relationships with people at all levels, internal and external to the University. Strong organisation, time management skills and the ability to prioritise competing demands and meet deadlines. Ability to work under pressure. Demonstrated ability to work independently and collaboratively as part of a team.

For further information regarding responsibilities and requirements, please refer to the attached PD.

Please note: Visa sponsorship is not available for this position . This role requires current valid work rights for Australia.

Your New Team –  Department of Rural Health
 The Department of Rural Health, part of the prestigious Melbourne Medical School at the University of Melbourne, is making a significant impact on rural healthcare. With locations in Shepparton, Ballarat, Bendigo, and Wangaratta, as well as associations with over 40 rural towns in Victoria, we are dedicated to providing professional health education and research training in a rural context. Our mission is to increase the rural health workforce, and we achieve this through strong partnerships with the local community and healthcare providers, ensuring our programs remain relevant and connected.

What We Offer You In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits page

About the University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants
 We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.