Concierge Supervisor

1 month ago


Brisbane, Australia W Hotels Full time
Job Number
Job Category Rooms & Guest Services Operations
Location W Brisbane, North Quay, Brisbane, Queensland, Australia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

CURATING ORIGINALITY TAKES TALENT

W Brisbane located at North Quay, Brisbane City is hiring a Concierge Supervisor (Wheels Supervisor). As a Wheels Supervisor, you will provide our guests with the 'W' experience and surprise and delight them every moment you get. The ideal candidate will have experience in the following:

Lead a team to deliver on brand experiences Support the Wheels Manager with talent management  Assist guests arriving and departing the hotel Handle guest requests, inquiries and complaints effectively and efficiently Provide information on all facilities provided within the hotel Valet guest cars in an efficient and safe manner Experience in a similar role within a hotel environment Armed with smart solutions and a can-do attitude Energised in a fast-paced environment

BENEFITS

The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International ‘Great Places to Work’ certified Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends Discounts on food & beverage across all our hotels Recognition programs to keep you motivated Wellbeing & mindfulness programs to ensure you stay healthy Employee Assistance Program

DIVERSITY AND INCLUSION STATEMENT


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