Concierge Supervisor

**Job Number** 23081168

**Job Category** Rooms & Guest Services Operations

**Location** W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

W Brisbane located at 81 North Quay, Brisbane City is hiring a Concierge Supervisor. In this role, you will be a dynamic individual joining a high performing team. You will assist the Concierge Manager or their designate, in the day-to-day operations whilst maintaining a high level of professionalism and an uncompromising commitment to act with integrity at all times. You will be responsible for, but not limited to;
- Lead a team of great talents to deliver on brand experiences every time
- Support the Concierge Manager with talent management
- Assist guests arriving and departing the hotel
- Handle guest requests, inquiries and complaints effectively and efficiently
- Provide information on all facilities provided within the hotel
- Valet guest cars in an efficient and safe manner
- Current Drivers License
- Attention to detail
- Experience in a similar role within a hotel environment
- Armed with smart solutions and a can-do attitude
- Energized in a fast paced environment
- Excellent grooming and presentation skills
- Ability to work a 7 day rotating roster with a minimum availability of three days a week
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.