Implementation Manager – Matchbox Exchange

4 weeks ago

Sydney, Australia WiseTech Global Full time

About Wisetech Global & Matchbox Exchange

Having listed on the ASX in 2016, WiseTech Global is an AU$25 billion+ company that is serious about expansion and technical innovation. We’re changing the world of logistics through technology, innovation, and intricate problem solving. We build products using the latest software tools and the best hardware platforms and take pride in delivering solutions that make a significant difference to our customers, partners, staff, shareholders and the logistics industry at large. Our people are innovators and visionaries and we have a long track record of building global solutions that are changing the world of logistics.

A big part of WiseTech’s rapid growth has been through acquisitions. Matchbox Exchange is the leading digital platform for container triangulation and came aboard the WiseTech Global Group in October of 2023. They are experiencing rapid growth through exposure across various markets and are now looking for new team members to join their New Markets team.

WiseTech Global acquires MatchBox Exchange | WiseTech Global

Position Summary

Matchbox are experiencing rapid growth through exposure across various markets and are looking for an Implementation Manager to join the New Markets team and BDEs to support the growth across new global markets. As a results-driven professional, the experienced Implementation Manager will play a crucial role in the successful planning, execution, and stakeholder management of business roll-outs into multipe markets world-wide.

Key Duties and Responsibilities

  • Successfully implementing global solutions whilst collaborating with technical and non-techical teams
  • Strong leadership, strategic thinking, and exceptional communication skills to drive results and achieve business objectives on a global scale.
  • Overseeing multiple projects simultaneously, ensuring they are delivered on time, within scope, and to the highest quality standards.
  • Develop, maintain and drive comprehensive implementation and project plans, including timelines, budgets, and resource allocation.
  • Collaborate with stakeholders & cross-functional teams to define goals, timelines, resource requirements for successful implementation.
  • Utilize data-driven insights to identify opportunities for process improvement and operational efficiency.
  • Create clear and concise reports and presentations to communicate findings and recommendations to clients and internal stakeholders.
  • Develop, maintain and refine a new markets playbook that allows the end to end feasibility assessment to inception and delivery of a new market.

Selection Criteria and Requirements

  • Bachelor's degree in Business, Supply Chain Management, Data Science, or a related field (Master's degree preferred)
  • 7+ years proven experience as a Project Manager in a similar role, demonstrating successful project execution and stakeholder management
  • Strong analytical and problem-solving skills with the ability to make data-driven decisions
  • Exceptional written and verbal communication skills
  • Exceptional teamwork and collaboration skills
  • Experience in transport & logistics and SaaS is a plus
  • Strong analytical, market analysis & collaboration skills
  • Ability to identify, analyse and solve business and operational problems
  • Strong presentation and representation skills
  • Planning, program management & delivery skills

Before you apply:

From time to time, WiseTech Global may use external service providers to assist us with assessing applications, including background checks, on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations.

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