Associate Foreign Exchange Centre

4 weeks ago

Sydney, Australia Commonwealth Bank Full time

Outstanding opportunity to join Global Markets
- We are supportive of flexible working and are happy to discuss what this means for you
- Together we are supporting our Business & institutional Bank clients financial markets needs

**See yourself in our team**

The Global Markets division is responsible for the Trading and Sales activities in financial markets encompassing all Foreign Exchange, Commodities, Fixed Income and Interest Rate products. The purpose of the Global Markets Sales business is to enhance our client’s success by making global markets easy to navigate.

The FX Centre team provides exceptional tailored service and support to clients (existing and new), Bankers and Global Markets sales people who transact on CommBiz International Payments FX.

**Do work that matters**

The Global Markets Sales business provides Interest Rate and Foreign Exchange Risk Management solutions to bank clients through our business partners across both B&PB and IB segments.

This role provides exposure into the FX Centre client support function. You will be an integral team member who provides exceptional service and support to CBA customers who transact on CommBiz International Payments and FX (IPFX) and deliver client outcomes with respect to their on-going FX needs.

**Your responsibilities will include**:

- Resolve inbound client queries on CommBiz IPFX in a timely manner over the phone
- Develop strong relationships with sales teams and stakeholders.
- Work with Bankers, Branch, Global Markets Specialists (GMS) and Account Managers to facilitate seamless activation for customers with a tiered FX pricing need, ensuring a smooth and timely customer experience.
- Triage internal FX leads and in some instances conduct FX needs assessments to confirm appropriate pricing and where necessary refer to an account manager or GMS or fulfil.
- Drive retention, adoption and active usage of FX and Payments services across multiple channels but with a particular focus on digital channels.
- Proactively identify and meet Business and Private Bank clients FX and Interest Rate needs in a safe, informed and compliant manner.
- Assist with the development, implementation and enhancement of new and existing global markets products.
- Administer price changes for all FX and International Payments clients as requested by Bankers, Branch and Markets stakeholders within established price frameworks.

**We’re interested in hearing from people who have**:

- Sound telephony skills, especially listening to client enquiries and understanding key issues.
- Strong experience in financial services or other relevant corporate experience
- Ability to perform in a fast pace environment that requires a high level of attention to detail while prioritizing deadlines.
- Maintain a continuous improvement approach for product, people, process and systems. Recommend, influence and implement
- Previous experience with CommBiz platform is desirable
- Previous call center / sales telephony experience desirable
- Problem resolution skills and ability to diagnose technical issues

As the successful applicant you'll be rewarded with a structured career path that offers a competitive market salary, annual performance incentives, a flexible working environment and great career growth opportunities.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 16/06/2023

  • Associate Foreign Exchange Centre

    2 weeks ago

    Sydney, Australia Commonwealth Bank Full time

    Outstanding opportunity to join Global Markets - We are supportive of flexible working and are happy to discuss what this means for you - Together we are supporting our Business & institutional Bank clients financial markets needs **See yourself in our team** The Global Markets division is responsible for the Trading and Sales activities in financial...

  • Foreign Exchange Consultant

    3 weeks ago

    Sydney, New South Wales, Australia Flight Centre Alumni Full time

    Travel Money Oz is part of Australia's largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that help our customers get more out of their holiday. Travel is in our DNA so naturally, if you're considering working with us, travel should be one of your biggest interests, too This is a part time role...

  • Foreign Exchange Consultant

    3 weeks ago

    Sydney, New South Wales, Australia Flight Centre Alumni Full time

    Travel Money Oz is part of Australia's largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that help our customers get more out of their holiday. Travel is in our DNA so naturally, if you're considering working with us, travel should be one of your biggest interests, too This is a part time role...

  • Foreign Exchange Consultant

    3 weeks ago

    Sydney, New South Wales, Australia Flight Centre Alumni Full time

    Travel Money Oz is part of Australia's largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that help our customers get more out of their holiday. Travel is in our DNA so naturally, if you're considering working with us, travel should be one of your biggest interests, too This is a part time role...

  • Foreign Exchange Consultant

    3 weeks ago

    Sydney, New South Wales, Australia Flight Centre Alumni Full time

    Travel Money Oz is part of Australia's largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that help our customers get more out of their holiday. Travel is in our DNA so naturally, if you're considering working with us, travel should be one of your biggest interests, too This is a part time role...

  • Foreign Exchange Consultant

    3 weeks ago

    Sydney, New South Wales, Australia Flight Centre Alumni Full time

    Travel Money Oz is part of Australia's largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that help our customers get more out of their holiday. Travel is in our DNA so naturally, if you're considering working with us, travel should be one of your biggest interests, too This is a part time role...

  • Foreign Exchange Consultant

    4 weeks ago

    Sydney, New South Wales, Australia Flight Centre Alumni Full time

    Travel Money Oz is part of Australia's largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that help our customers get more out of their holiday. Travel is in our DNA so naturally, if you're considering working with us, travel should be one of your biggest interests, too This is a part time role...

  • Foreign Exchange Consultant

    1 week ago

    Sydney, New South Wales, Australia Flight Centre Travel Group Full time

    Travel Money Oz is part of Australia's largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that help our customers get more out of their holiday. Travel is in our DNA so naturally, if you're considering working with us, travel should be one of your biggest interests, too This is a part time role...

  • Accounts Payable Team Lead

    1 week ago

    Sydney, Australia Perigon Group Full time

    $85 - 100k + Super - 3-6 month contract with potential extension - North-west location with WFH flexibility A leading multinational business with a global presence in manufacturing is seeking an experienced Accounts Payable Team Lead who will support the foreign exchange function within their finance team. **Your day-to-day**: - Supervise the processing...

  • Manager, Foreign Exchange Dealing

    1 week ago

    Sydney, New South Wales, Australia Reserve Bank of Australia Full time

    play an important part shaping the future of our iconic Australian institution- have an impact and make a difference.- contribute to the broader strategic direction and engagement of the section and department.More knowledge, less speculationThis opportunity would suit those interested in formulating advice on foreign exchange markets and Australia's...

  • Foreign Exchange Consultant

    1 week ago

    Sydney, New South Wales, Australia StudentUniverse Full time

    Update your details, view your application and progress >> Login Job search Job search e.g. "Administrator, Melbourne" Refine searchWork typeRegionLocationBrandCategory Apply now Job no: Brand: Travel Money GroupWork type: Part time Location: South Australia Categories: Leisure Travel & Retail More than just currency exchange... As a Foreign Exchange...

  • Manager, Foreign Exchange Dealing

    2 months ago

    Sydney, Australia Reserve Bank of Australia Full time

    play an important part shaping the future of our iconic Australian institution- have an impact and make a difference.- contribute to the broader strategic direction and engagement of the section and department. More knowledge, less speculation This opportunity would suit those interested in formulating advice on foreign exchange markets and Australia’s...

  • Foreign Exchange Consultant

    1 week ago

    Sydney, New South Wales, Australia FCM Travel Full time

    Sales Consultants, here's your boarding pass to enter the exciting travel retail sector Travel Money Oz is part of Australia's largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that help our customers get more out of their holiday. Travel is in our DNA so naturally, if you're considering...

  • Foreign Exchange Dealing

    1 week ago

    Sydney, New South Wales, Australia marketfinder Full time

    As a new FX Dealing team member, you will join the business to be trained on all aspects of the FX Dealing and client relationship function. In time you will become an FX Dealer for the company with Industry certifications.What's the role?You will have contact with the booking of international trades, including both FX settlement and native currency. You...

  • Foreign Exchange Consultant

    1 week ago

    Sydney, New South Wales, Australia FCM Travel Full time

    Sales Consultants, here's your boarding pass to enter the exciting travel retail sector Travel Money Oz is part of Australia's largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that help our customers get more out of their holiday. Travel is in our DNA so naturally, if you're considering...

  • Foreign Exchange Consultant

    1 week ago

    Sydney, New South Wales, Australia FCM Travel Full time

    Sales Consultants, here's your boarding pass to enter the exciting travel retail sector Travel Money Oz is part of Australia's largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that help our customers get more out of their holiday. Travel is in our DNA so naturally, if you're considering...

  • Junior Foreign Exchange Dealer

    1 week ago

    Sydney, New South Wales, Australia marketfinder Full time

    What's the role?As a member of the FX Dealing team, you will start off by receiving comprehensive training on all aspects of the FX Dealing and client service functions. As you progress, you will have the opportunity to obtain Industry certifications and eventually become an FX Dealer for the company.About you? Due to the business providing full training and...

  • Foreign Exchange Sales, Vice President

    3 weeks ago

    Sydney, Australia State Street Corporation Full time

    **Who we are looking for** We are looking for a Vice President, Foreign Exchange Sales to join our team in Australia. The successful applicant will be responsible for a portfolio of diverse Institutional clients. A strong sense of team is essential, as the person in the role will be expected to work closely with trading, research, relationship management and...

  • Foreign Exchange Sales, Vice President

    2 months ago

    Sydney, Australia State Street Corporation Full time

    **Who we are looking for** We are looking for a Vice President, Foreign Exchange Sales to join our team in Australia. The successful applicant will be responsible for a portfolio of diverse Institutional clients. A strong sense of team is essential, as the person in the role will be expected to work closely with trading, research, relationship management and...

  • IB - Foreign Exchange Strategist - VP/D

    1 week ago

    Sydney, New South Wales, Australia Deutsche Bank AG Full time

    IB - Foreign Exchange Strategist - VP/D Job ID:R Full/Part-Time: Full-time Regular/Temporary: Regular Listed: Location: SydneyPosition Overview Details of the Division and Team: Deutsche Bank Research is responsible for economic and financial analysis within Deutsche Bank Group and covers Fixed Income & Currency markets, asset allocation and all major...