Business Analyst

3 weeks ago

Hawthorn East, Australia Coles Full time

JOB DESCRIPTION

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Our Commercial team is a large, but a close-knit group of trading experts, who are ready to shape the future of Coles. We pride ourselves on the long-lasting supplier relationships we build, the new ideas we develop and how passionately we work to help Australian eat and live better every day. And the best part? We’re all so different. We bring diversity of thought, backgrounds, and experience to every Business Unit across Coles Supermarkets and Liquor.

About the role

We have an exciting permanent role open for a Business Analyst. This role is a fusion of supporting day to day operations and being an active member of key strategic projects in the central Range & Space team, where you’ll deliver new capabilities through technology to our commercial teams.

You’ll also:

  • Identify capability gaps, support with tailored training solutions to impacted team members, including supporting tools and materials.
  • Engage with stakeholders to understand their requirements for the final capability being delivered.
  • Provide process governance, escalate issues in a timely manner and ensure decisions are aligned to business strategy.
  • Active member of programs delivering new Business initiatives, participating in requirement workshops, solution formulation, testing, delivering training to end users and ongoing post program support.  
  • Support of day-to-day operations, triaging issues, working with multiple skill groups (Business and IT) to prioritise and ensure fast issue resolution.
  • Build relationships and liaise with Coles’ software partners.

About you and your skills

This position will suit someone with a continuous Business process improvement mindset lending itself but not limited to experienced Business Analysts, Senior Business Analysts or people with a keen interest in developing better, more efficient ways of working.

  • Experience in the FMCG sector with exposure to day-to-day retail operations
  • Basic SQL preferred
  • Low level technical proficiency
  • Knowledge of database concepts and data relationships
  • Familiarity with Range & Space planning tools (ie Blue Yonder, Apollo, Spaceman) preferred
  • Adaptable to a constantly changing retail landscape
  • Influencing skills to challenge and deliver best practice
  • Demonstrated capability to develop other team members technical capability.
  • Excellent organisation, process and project management skills.
  • A strong ability in working within a team-based environment with demonstrated experience leading and managing a team to meet objectives.
  • Strong communication, negotiation and influencing skills and demonstrated success at building strong relationships with stakeholders at all levels.
  • Strong analytical and problem-solving skills with a high degree of initiative and flexibility.

If this sounds like the role for you, please apply no later than Sunday December 8th, 2024.

What’s in it for you?

  • Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
  • Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
  • Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
  • Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
  • Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
  • Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
  • Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 142005

Employment Type: Full time

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