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Director of Reman Services

1 month ago

Wacol, Australia Wabtec Full time

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at:.

It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

We are offering you:

Permanent full-time position with competitive rem & bonus plan

Rewards & Recognition Program

Discounted health insurance with Medibank

Novated Leasing with Custom Fleet

Employee discounts with Woolworth, Coles, Avis, JB Hi Fi etc

Access to our Employee Assistance Program

Who will you be working with?

The National Director of Reman Services is responsible for the operational performance and profitability of Wabtec’s Mining Products Reman service business, serving key OEM partners and end users in the mining industry. This role is the senior-most role in Wabtec’s mining business in Australia and leads a team of approximately 35 team members across 3 sites in Australia. 

How will you make a difference?

This role requires a person who is comfortable leading with integrity, driving attainment of key performance indicators, and developing effective customer relationships. The high-performing team has the mission of delivering premium, OEM-quality repair and Reman services for Wabtec’s proprietary electric wheel motors, alternators, blower motors, and control electronics used on the industry’s leading mining trucks.

Where is the position located?

The position can be based at any of our sites in – Eagle Farm, QLD, Wacol, QLD or Welshpool, WA. Typical year will see the successful candidate travelling around 25% domestically with some international trips.

What will your typical day look like?

Responsible for leading the team through weekly one-on-ones with direct reports, providing regular performance feedback to team members, and coaching employees and contingent workforce for development of the individual and the team.

Responsible for managing key customer relationships through regular meetings to effectively align business performance with customer needs and expectations to maintain a high level of customer satisfaction.

Responsible for driving P&L budget attainment through management of revenue, variable cost, SG&A and other expenses to achieve target EBIT.

Responsible for ensuring achievement of key performance indicators, including but not limited to SQDC – Safety, Quality, Delivery, and Cost.

Responsible for driving monthly SIOP (Sales, Inventory & Operations Planning) cycle to ensure effective cross-functional communication and consistent performance of all segments of the business.

Responsible for developing and executing effective national commercial strategy in alignment with global aftermarket goals and objectives.

Responsible for providing monthly & quarterly performance reports and forecast updates.

Responsible for championing continuous improvement efforts across the business.

Responsible for facilitating technical reviews and engineering collaboration with design engineering resources as they relate to repair and reman work.

Responsible for participating in Annual Budgeting Process and Annual STRAP (Strategic Action Planning) process.

What do we want to know about you?

Ability to influence, negotiate and lead in a matrix organization.

Completed Six Sigma/Quality training.

Strong engineering and business acumen, operations, program and process management experience.

Degree in engineering, business administration, operations management or related discipline.

8+ years’ experience with at least 5 in repair and re-manufacturing sales and operations of highly engineered industrial products or equivalent.

5+ years’ of experience in leadership roles including building, growing, and leading teams of direct, skilled workers and indirect professional staff.

5+ years’ of experience leading customer success functions and customer interactions.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you Wabtec Corporation is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression. This also includes providing meaningful employment for current and former Australian Defence Force (ADF) personnel, Aboriginal and Torres Strait Islander people, and refugees or asylum seekers. If you have a disability or special need that requires accommodation, please let us know.

#L1-BA1

Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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