Office Services Assistant

4 weeks ago


Melbourne, Australia Country Road Group Full time
Office Services Assistant

We are looking for a driven and customer service focused individual to join our team. As an Office Services Assistant, this role is responsible for the timely dispatch of all mail to Country Road, Politics, Trenery, Witchery and Mimco stores and Head Office and to sort and distribute all incoming and outgoing mail. It is a fast-paced retail environment which provides you with the opportunity to develop your skills and build strong working relationships. 

What does the role involve?

  • Sort and distribute inward and outward mail 
  • Send and receive national and international couriers  
  • Follow up of undelivered store bags with courier company/stores
  • Ensure all incoming goods are collected on a timely basis
  • Completion of all record books
  • Field customer enquiries in relation to incoming and outgoing goods
  • Update archive data base
  • Respond and problem solve enquiries to Facilities 

Who are we looking for?

  • A friendly and positive attitude
  • The ability to build strong relationships with internal and external stakeholders
  • Able to work independently
  • Be solutions focused with the ability to multitask and prioritise
  • Intermediate computer skills, strong administration and attention to detail

 

Why work for us? 

  • A competitive remuneration package, including incentives
  • Bi-annual product allowances and generous discounts for you and your immediate family on all Country Road, Mimco, Politix, Trenery and Witchery products.
  • Birthday roster day off
  • Excellent career progression involving regular training and on the job development
  • A genuine, open and high performing culture
  • Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

About Us

Country Road Group is Australia's largest Lifestyle Brand Houses comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group’s evolution and support each brand to realise their full potential.


Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.



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