APS6 Case Management Officer

4 weeks ago

Melbourne, Australia Talent International Full time

Talent International is searching for multiple experienced Case Manager’s to join our client, a Richmond based Federal national disability support organisation on a 12- month contract.

This is a hybrid position, consisting of 3 days in the office and 2 from home, paying an hourly rate $60.26 per hour + 11% superannuation.
An average of 37.5 hour weeks is expected.

Responsibilities:

  • Undertaking end to end case management activities, subject to appropriate line manager input and oversight.
  • Resolving matters through case management of AAT applications in relation to reviewable decisions in section 100 of the NDIS Act 2013, including NDIS plan and access decisions.
  • Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
  • Obtaining necessary information and advice to effectively resolve AAT matters.
  • Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
  • Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
  • Preparing documents detailing resolution options and outcomes at Case Management meetings.
  • Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the NDIA.
  • Preparing and maintaining electronic record keeping, including evidence supporting decision making processes and justifying conclusions reached during the case management process.

Skills and Experience Required:

  • Individual Case Management of matters involving risk and vulnerable participants.
  • Experience interpreting information and legislation to reach an agreed resolution.
  • Decision making skills and the ability to justify decision based on evidence.
    The capability framework aligns to the Australian Public Service (APS) Work Level Standards
  • Knowledge of the NDIS and supports for people with disability.
  • The ability to engage easily with a diverse range of people.
  • Ability to achieve individual and team goals and targets.
  • You must be an Australian Citizen to be eligible

How to Apply:
To find out more, please “Apply for this job” or contact Sam Beckett at Samuel.beckett@talentinternational.com

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