Customer Claims Officer

1 month ago

Eight Mile Plains, Australia Charissa Foster Full time

Applications are now open for a new Customer Claims Officer to join our wonderful team based at Eight Mile Plains. If you’re the sort of person who notices the smallest detail, who likes their desk stationery lined up just right, or who thrives ticking tasks off their ‘to do list’, this is the role for you. This is a permanent full-time role, reporting to the Accounts Receivable Manager and filling a much-needed place in the Finance team.

The details:

  • Salary is $64,437 per year plus super on top
  • Paid leave (with 17.5% leave loading thank you very much)
  • Access to full salary packaging significantly increases your take home pay
  • Free parking onsite
  • Discounts at literally hundreds of everyday retailers
  • We offer career progression, and plenty of training but - way more importantly - we offer a clear and genuine reason for coming to work each day

About you

A considerate and engaging person, you will be a confident collaborator and have a people-first approach. We’re looking for an accomplished administrator with strong data entry skills to join the finance team.

You will have:

  • Experience in administration with NDIS experience preferred but not necessary
  • Sound level of written and verbal communication skills
  • Sound level of numeracy, literacy, and computer skills

What will you be doing?

  • Accurate and responsive financial data entry
  • Assisting with Customer data information sourced from the CMS and used across other systems
  • Collate and input service data and set up relevant rosters in the Client
    Management System (CMS).
  • Generate bulk upload exports as required to allow for NDIS
    claims in the NDIS Provider Portal
  • Provide information as required at the end of month to allow for accrual of
    services not processed.

Applications close 27th of May but apply now, we’d love to meet you

What you need to have or be willing to obtain:

  • A current QLD Driver’s License
  • NDIS Workers Screening Clearance (or be willing to obtain)
  • A QLD Working with Children Check (or be willing to obtain)

Why Multicap?

Multicap Group are leaders in disability support and mental health services, providing individualised support, experiences, and opportunities for more than 8000 customers and clients across Queensland, northern New South Wales, and Victoria.

At Multicap Group we always focus on possibilities, not on disabilities, and the possibilities are expanding. We are growing and diversifying due to our strategic goals and delivery of our sole purpose - the quality of life for people with disabilities and their families is enhanced by our support.

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