Software Technical Specialist

4 weeks ago

Melbourne, Australia illion Full time

Company Description

illion is the leading independent provider of trusted data and analytics products and services in Australia and New Zealand. illion leverages its consumer and commercial credit registries to provide end-to-end customer management solutions to clients in the financial services, telecommunications, utilities and government sectors. 

This role will see you work with both customers and projects teams to ensure that the technical solution is being developed, configured, and delivered as per customer requirements. 

Job Description

The value-add things you’ll be doing:

Customer Focus

  • Provide internal and client facing technical delivery and support to facilitate successful client projects.
  • Work with customers to efficiently and effectively deliver on their requirements based on agreed and approved design.
  • Anticipate the needs of customers exhibiting strong customer and service orientation.
  • Be proactive in recommendations of best practice as to how functions should be implemented.
  • Provide support and guidance for clients with their UAT, as well as resolution of issues raised.

Technical Delivery of Customer Solutions

  • Design, develop, code and unit-test application software.
  • Work closely with the Solution Specialists to refine the business and technical requirements.
  • Ensure that solutions are developed within agreed timeframes and to the agreed scope such that business requirements are met.
  • Develop solutions that meet the security and privacy standards of illion.
  • Provide quality applications that are free of defects, fit for purpose, and designed for ongoing ease of support and maintenance.
  • Respond to high severity systems problems; resolving them quickly and effectively.
  • Effectively communicate the status of development activities to the Project Manager.

Continuous Improvement & Process Adherence

  • Consistently review processes and procedures during implementations ensuring that improvements, when identified, are made.
  • Prepare, review, and maintain systems and application documentation.
  • Adhere to published processes and procedures and recommend enhancements to process and procedures where appropriate.
  • Working across teams and functions to ensure the ongoing health and performance of IT systems are maintained and enhanced.

Qualifications

The experience and qualifications you’ll need to be successful:

  • Understanding of SQL and relational databases.
  • Work as part of a team.
  • Identify problems, design solutions, analyse existing code.
  • Analyse data and develop logical solutions to problems.
  • Ability to communicate problems of a technical nature to all levels of management.

Key skills and attributes that will set you up for success:

Essential Skills

  • Strong, clear and concise communications.
  • Attention to detail.
  • Work within specifications and to timeframes.
  • Work unsupervised at times.
  • Work as part of a team.

Essential Technologies

  • XML.
  • HTML user interface knowledge and design principles
  • Understanding of Web Development.
  • Software Development Life cycle
  • SQL Server or Oracle databases (T-SQL, PL/SQL concepts).

Desirable Technologies and Skills

  • C#.
  • XSLT.
  • CSS.
  • JavaScript, jQuery.
  • Knowledge of the credit origination process.

Additional Information

Some of our perks

  • Flexibility and Remote Working Options
  • Gifted Leave, Purchased Leave, Public Holiday Swap and Paid Volunteer Leave
  • Paid Parental Leave
  • Novated Leasing and Corporate Discounts (ie. Health Insurance)
  • Education Assistance and dedicated time for professional development as part of your role
  • Free Employee Assistance Program, Free Flu Shots and Subsidised Gym Memberships.

Culture

There has never been a better time to join illion. Our business is transforming. We are transforming the way we work with a strong focus on the value of our people and our customers. Our strong business leaders are modernising our culture and empowering our team to reach their full potential. There is a bright future ahead for illion and we are seeking innovative and passionate individuals to be a part of it

Benefits

  • Flexibility and Remote Working Options
  • Gifted Leave, Purchased Leave, Public Holiday Swap and Paid Volunteer Leave
  • Novated Leasing and Corporate Discounts (ie. Health Insurance)
  • Social Club - Quarterly calendar of events allowing team member to network and socialise in a fun and relaxed environment

How to Apply

To apply, please click "Apply Now" button.

Our Values 

Wonder what if

  • I am open to new ideas and finding better ways of doing things
  • I seek out opinions different to my own to evolve my thinking
  • I ask questions to learn and listen without judgement
  • I work to solve problems not just highlight them

We’re good eggs

  • I set high standards for myself, and own my career, learning, performance and mistakes
  • I speak up when things don’t feel right
  • I thoughtfully consider and then act on feedback I receive and continually endeavour to be the best I can be
  • I strive for optimal outcomes for us all

Human. Kind

  • I openly show gratitude, celebrate our differences and each other’s successes
  • I display kindness and communicate in ways that raise other’s self-esteem and motivation
  • I invest time in building strong relationships by being present, actively listening and showing respect in all my interactions
  • When making recommendations, I consider the thoughts of those who will be impacted

We all add up

  • I value diversity of thought and leverage the strengths and expertise of others, consciously considering all perspectives
  • I support the success of others by openly sharing my knowledge and experiences and jumping in to help where I can
  • I have other’s backs and support decisions once they are agreed
  • I acknowledge that I’m no more important than anyone else and I respect other’s priorities and commitments

Here at illion, we value diversity and inclusion and believe that we are able to grow and learn better together with a diverse team of employees. By joining illion you'll be part of an inclusive culture that celebrates a diversity of cultures, skill sets, educations and opinions. People from all culturally diverse backgrounds including Aboriginal & Torres Strait Islander Peoples are encouraged to apply

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