Network Engineer

2 months ago

Geraldton, Australia Green Light Full time
  • Level 1 Network Support
  • Geraldton location, WA
  • Immediate Start

About the company:
Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure, and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.

Green Light’s delivery team is looking for a Level 1/2 Network Support This role, reporting directly to the IT Manager on site, will provide professional, customer-focused, technical support to their large internal user base. The Level 1/2 Network Support will be passionate about providing exemplary customer service to the end-users.

If you are looking to start your career in IT and gain experience as a Level 1 Support Engineer maybe this position is for you.

Consultants that are physically capable and happy to do onsite work is essential.

Requirements:

  • Experience working or having a clear knowledge about Routers, Switchers, Load Balances, Firewalls, Intrusion Detection/Prevention
  • Provide agnostic technical support for large enterprise end customers
  • Experience onsite corporate clients is also highly regarded
  • Experience working in 24x7 centres with complex, mission-critical, high transaction, high availability environments.
  • CCNA Knowledge preferred

Requirement:

  • Maintain, implement, and troubleshoot networks issues
  • Configure Network Equipment and replace faulty ones
  • Re-Patch Cabling and identify Power Issues
  • Attend site to resolve Incidents and implement Service Requests.
  • Require customer service skills to interact with customer on site and have the ability to diagnose and resolve problems from non-technical descriptions provided by the customers.

This is a casual position and the number of hours may vary every week.

How to Apply:
Click APPLY or contact John – Senior Resource Manager – johne@greenlightworldwide.com for a confidential discussion with Green Light Worldwide.

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