Intelligent Automation Manager

2 months ago

Melbourne, Australia Deloitte Full time

Job Requisition ID: 36437 

  • Mentoring programs – receive support and coaching to progress your career.
  • Paid professional memberships.
  • Flexible work arrangements – work in a way that suits you best, including part-time options.

Intelligent Automation Manager

Are you a problem solver with an appetite for risk analysis and management?

What will your typical day look like?
As a key member of our of our Automation & AI offering, you will be empowered to find ways to define and drive strategic programs for our clients with the freedom to innovate in process engineering and the use of emerging technologies in data, automation and AI.

  • Collaborate with client stakeholders to identify opportunities borne out of issues and pain points and formulate pragmatic solutions to meet their strategic objectives.
  • Analyse, understand and clearly communicate the business processes in detail where required and identify challenges and opportunities with business counterparts and stakeholders.
  • Innovate using emerging Intelligent Automation toolsets such as process mining and data analysis to develop clear insights and narratives to demonstrate how value can be unlocked 
  • Design solutions for complex client problems using Automation and AI technologies  
  • Develop and Deploy solutions using best practice principles that are efficient to implement and sustainable to operate.
  • Problem-solve issues that arise in day-to-day running of Intelligent Automation solutions and provide timely responses and solutions as required.
  • Communicate with clarity and fluency complex ideas and opportunities, regardless of the forum 
  • Partner with intelligent automation software vendor support teams for technical issues and participate in the vendor/practitioner communities.
  • Manage project constraints (such as risks and issues) with the support of the project delivery leadership and provide key input to the change control process.
  • Coach and lead junior team members from the front through actions and with respect.

About the team

We are leaders in helping clients solve complex business problems. We help organisations create value by uncovering insights that create new futures and doing the hard work to improve performance. Delivering this kind of value requires a broad range of talent and capabilities across Strategy and Operations, Data and AI, Human Capital, Technology and Platform Engineering. As the Automation & AI team, we deliver leading Automation & AI services and solutions, partnering with clients/ecosystems to generate business value through humans with machines.

Enough about us, let’s talk about you.

You may have all or some of the following skills / experiences: 

  • 3 years or more of working experience as a programmer with deep knowledge of automation and AI technologies.
  • 2 years or more of managing the delivery of Intelligent automation implantation projects/programs.
  • Experience designing Intelligent Automation CoE operating models.
  • Experience developing business cases for automation initiatives.
  • Experience supporting clients to undertake their Intelligent Automation PoC’s and/or Pilots.
  • Experience presenting showcases of intelligent Automation capabilities.
  • Proficient in Microsoft Power Platform, UI Path, Blue Prism and Automation Anywhere
  • Proficient or knowledgeable in process mining tools such as Signavio and Celonis
  • Proficient or knowledgeable in data analysis and visualisation tools (such as PowerBI, Tableau and/or Alteryx) and languages (such as SQL, Python)
  • Proficient or knowledgeable in process optimisation techniques such as Lean Six Sigma
  • Understanding of AI technologies such as such as Optical Character Recognition, Natural Language Processing and Machine Learning.

Why Deloitte?   

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We putcoaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.   

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.  

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments. 

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.  

Next Steps  

Sound like the sort of role for you? Apply now, we’d love to hear from you  

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.

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