Administration Officer

4 weeks ago

Kingswood, Australia Healthscope Full time
  • Car parking available, close to public transport
  • Supportive management and a focus on opportunities and development
  • Work to suit you Flexible rostering available across all shifts
  • Gain access to a range of unique healthscope employee benefits and discounts on Fitness memberships, Health insurance, Retail and more

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Our Patient Services Team has vacancies for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital's Admissions and Reception.

About us
Nepean Private Hospital is located in the multi-cultural Western Sydney City of Penrith. The hospital is a modern 109 bed facility providing a wide range of health services to the local community since 2000 including: orthopaedics, spinal, gynaecology, ENT, plastics, urology and general surgery, endoscopy, cardiology, cardiac angiography and obstetrics. Nepean Private Hospital has eight operating theatres, one hybrid/cardiac catheterisation theatre and an endoscopy suite, supported by a critical care unit which includes intensive care.

Nepean Private Hospital has established and excellent reputation in the community for its high commitment to customer service, staff satisfaction and quality improvement. Key to the hospital's success is a highly skilled and expert team of staff who are supported by a comprehensive range of professional development opportunities.

As an Administration Officer your responsibilities will include:

  • Manage a busy reception desk, answer and redirect calls
  • Maintain accurate and effective record management systems including preparation of medical records
  • Perform Health Fund Checks as required
  • Manage the collection of excesses/co payments
  • Coordinate with staff from other departments
  • Complete other clerical tasks such as data entry
  • Ward Receptionist duties as required

Essential Criteria:

  • Well-developed strong communication and interpersonal skills with advanced problem solving and decision making abilities to ensure excellence in customer service
  • Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
  • Strong attention to detail
  • Experience in MS Office (Outlook, Word, and Excel)
  • The ability to work both independently and within a team
  • Must have the availability to work a variety of shifts at short notice - 5:30am start and 8pm finish shifts and weekend work will be required on a casual basis
  • Previous experience in a hospital or medical environment is highly desirable

Applications close: 25th October 2024

To Apply: Please click on the 'Apply' button to be taken to our online application form

We ask your application includes a cover letter that addresses the selection criteria in detail.

For any questions, please reach out to recruitment@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.

Why Healthscope? Come and be the difference in our patient's lives.
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families.

As a healthscope employee you'll be able to access:

  • Flexibility to work across one or multiple hospitals across our network.
  • Discounted health insurance
  • Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

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