Partner Solutions Architect

3 weeks ago

Fortitude Valley, Australia Ezidebit AUS Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

About Us

Through local expertise and global scale, we at  Global Payments  Oceania deliver market-leading technology solutions through five regional sub-brands —  Eway, Ezidebit , Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.

As pioneers within the Australia and New Zealand payments landscape,  Eway  is a leading business-to-business ecommerce provider and  Ezidebit  a digital recurring business-to-consumer payments.

About the role

Reporting directly to the Head of Partner Acquisition, the Partner Solutions Architect role forms a key part of the Partner Acquisition Team for AU/NZ and plays a pivotal role in guiding software development partners onto the Global Payments payment platforms , developing and leading best practice solutions that aligns strongly to the GP Oceania value proposition.

You will also:

Develop and maintain a comprehensive technical understanding of our API suite and relevant partner APIs; Design and recommend solutions for partners and large merchants, including proof of concepts, demonstrations, installations, troubleshooting, and training; Troubleshoot and resolve API integration issues with partners and clients; Lead client meetings to develop and implement solutions, both virtually and on-site; Respond to technical queries from partners with a customer-centric approach; Conduct software integration certifications ensuring adherence to best practices; Maintain and contribute to external API documentation for developers and integrators; Develop and update internal documentation and training materials; Train stakeholders on the use and integration of our APIs; Provide exceptional customer service in all interactions.

About you

You are passionate about understanding customers and have a strong commercial acumen and effectively align solutions that deliver mutual benefit and a sustainable technical outcome.

In addition to having a love for technology and curious mindset, you will also bring:

A minimum of 3 years of relevant experience working with API technologies; Ability to acquire a broad understanding of integration API's; Previous exposure to software development; Experience in working with and consuming REST API's and an understanding of key API concepts; Ability to write basic SQL queries to extract and analyse data; Be practical and analytical with the aptitude and capability to learn quickly and with a positive attitude.

Nice to haves:

Prior software development experience preferred but not mandatory; Exposure to high volume transactional environments would be advantageous; Exposure to enterprise software solutions; Knowledge or experience with PCI DSS.

Our Benefits

We want you to be you At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.


We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a  flexible working  rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of  wellbeing resources  we offer, use your breaks and your leave including  Birthday Leave.

We provide a first class  employee assistance program  that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer  12 weeks paid parental leave  for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for  Extravaganza and Team Appreciation Days , plus fun activities brought to you by our social committees.

We like to shout at each other, not literally but via  Reward and Recognition Programs  such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two  Days of Service  each year to volunteer in a cause that matters most to them.

Other benefits available include  salary sacrifice ,  study leave  and an  Employee Stock Purchase Plan .

Ready to Apply?

If this role sounds right for you, we invite you to apply by clicking the Apply button. Please note you will be redirected to a Global Payments career page to submit your application. 

For further information please email

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