Guest Relations Officer

6 months ago

Sydney, Australia Marriott International Full time

POSITION SUMMARY

Completing the opening preparation and pack-down duties to ensure that the Executive Lounge is prepared for service Warmly and graciously greet all guests upon arrival and bid guests farewell upon departure Answer incoming phone calls to the Executive Lounge Alert the kitchen if food/beverage needs to be replenished and promptly refill food/beverage items Complete food and beverage requisition for the next day’s delivery Restock, refill and clear counters and tables at the end of every shift Maintain a positive inter-departmental relationship through the hotel and with outside vendors Abide by NSW Responsible Service of Alcohol when serving alcohol to guests Serving each guest on a one-to-one basis with utmost courtesy Inspecting and maintaining overall cleanliness and appearance of the Executive Lounge, including temperature, lighting, and music Quickly clear dirty table settings and sanitize for the next seating Communicate VIP arrivals to designated personnel for escort and delivery of amenities, deliver food & beverage amenities to guests’ room daily as instructed

What we ask of you:

A genuinely warm & welcoming demeanour Personable communication skills Energising motivation – it’s infectious - no job is too big or too small A passion for the industry, a want to be the best in service Food & Beverage experience New South Wales Responsible Service of Alcohol Australian Working Rights Ensure uniform and personal appearance are clean and professional Respond to special requests from guests with unique needs Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain confidentiality of proprietary information; protect company assets Speak with others using clear and professional language; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others; support team to reach common goals Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 10-15kg without assistance. Perform other reasonable job duties as requested by Supervisors

Perks, Rewards, Motivations

Team-spirited co-workers Encouraging leadership Discounted room rates on hotels worldwide Discount on food and beverages at participating Marriott International hotels worldwide Recognition programs to keep you motivated Wellbeing & mindfulness programs to ensure you stay healthy

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

  • Guest Relations Officer

    6 months ago

    Sydney, Australia Marriott Hotels Resorts Full time

    **Job Description**: **Job Number** 23146787 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, NEW SOUTH WALES, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our Guest Relations Officer takes...

  • Guest Relations Officer

    6 months ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 23200940 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, NEW SOUTH WALES, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our Guest Relations Officer takes the initiative and...

  • Guest Relations Officer

    4 months ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 24153128 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our Guest Relations Officer takes the initiative and delivers...

  • Guest Relations Officer

    7 months ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 24043187 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our Guest Relations Officer takes the initiative and...

  • Guest Relations Manager

    6 months ago

    Sydney, Australia Hilton Full time

    Guest Relations Manager Before you get started Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members! Why you'll love working for Hilton! - Access to the world's best Team Member Travel Program with highly discounted rates - Discounts of up to 25-50% on products and services in participating Hilton...

  • Guest Relations Officer

    6 months ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 24107878 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** - Completing the opening preparation and pack-down...

  • Guest Relations Concierge

    6 months ago

    Sydney, Australia AMP Full time

    Guest Relations Concierge **Guest Relations Concierge** **12-month Fixed term (Part-time) - 3 days per week Wednesday, Thursday and Friday** If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting...

  • Guest Relations Concierge

    6 months ago

    Sydney, Australia AMP Full time

    Guest Relations Concierge **Guest Relations Concierge** **12 Month Fixed Term Contract** If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help...

  • Executive Lounge Attendant

    2 months ago

    Sydney, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24173227 **Job Category**Rooms & Guest Services Operations **Location**Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia, 2000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management Our Guest Relations Officer takes the initiative and delivers a...

  • Guest Relations Supervisor

    3 weeks ago

    Sydney, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24206967 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia, 2000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests to...

  • Guest Relations, Senior Associate

    7 months ago

    Sydney, Australia CBRE Full time

    Excellent opportunity working with renowned, prestigious...

  • Guest Relations Concierge

    6 months ago

    Sydney, Australia AMP Limited Full time

    **Guest Relations Concierge **12-month Fixed term (Part-time) - 3 days per week Wednesday, Thursday and Friday If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential...

  • Guest Relations Concierge

    6 months ago

    Sydney, Australia AMP Full time

    **Guest Relations Concierge** **12 Month Fixed Term Contract** If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial...

  • Guest Relations Concierge

    7 months ago

    Sydney, Australia AMP Limited Full time

    **Guest Relations Concierge** **12 Month Fixed Term Contract If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what...

  • Guest Relations

    7 months ago

    North Sydney, Australia Zurich Insurance Full time

    **A new adventure awaits** How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers...

  • Guest Relations Manager

    6 months ago

    North Sydney, Australia Zurich Insurance Full time

    **A new adventure awaits** How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers...

  • Guest Relations

    2 months ago

    Sydney, Australia The Meat and Wine Co Full time

    The Meat & Wine Co Safari is looking for an experienced Guest Relations & Events Manager to enhance, build and maintain strong guest relationships and ensure their satisfaction by delivering the ultimate guest experience. **Responsibilities of the role include**: - Develop positive and foster an enduring connection between our restaurant group and our...

  • Executive Lounge Attendant

    2 months ago

    Sydney, Australia Marriott Full time

    Our Guest Relations Officer takes the initiative and delivers a wide range of services to make sure that guests thoroughly enjoy their experience. Whether setting up the buffet, clearing tables, communicating with the kitchen, welcoming, interacting and serving guests, or cleaning work areas and supplies, the Guest Relations Officer makes transactions feel...

  • Guest Relations Event Concierge

    6 months ago

    Sydney, Australia AMP Full time

    Guest Relations Event Concierge **Guest Relations Events Concierge** **12 Month Fixed Term Contract** If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big...

  • Guest Support Officer

    7 months ago

    Sydney, Australia The Star Entertainment Group Full time

    As our **Guest Support Officer** reporting to the Patron Liaison Manager, you will drive the implementation of safer gambling initiatives and support our valued guests in making informed decisions. This is a fantastic opportunity for students, graduates and professionals looking to join our Safer Gaming team in Sydney on a full time basis and contribute to...