Customer Service Manager

4 weeks ago

Gunnedah, Australia Coles Full time

JOB DESCRIPTION

From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation.

About the role

Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the service department and front of store operations. With responsibility for our checkouts and customer service desk, you’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.

About you and your skills

  • Previous experience working in a fast-paced customer facing environment
  • Proven leadership experience as you’ll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements
  • To maintain excellent service standards, keeping the checkout area clean and safe for our team and customers
  • To drive a one team culture which puts our team members health, safety and wellbeing first
  • To be customer obsessed and continually seek to better understand our diverse customers to ensure we’re always provide an outstanding shopping experience

Take your next step into something bigger, apply now

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 121796

Employment Type: Full time

  • Customer Service Manager

    2 weeks ago

    Gunnedah, Australia Coles Full time

    JOB DESCRIPTIONFrom everyday moments to special changes relevant to a business like ours, as a Retail Leader, you'll truly see the impact of your work on a daily basis. Whether you're at a distribution center, a bakery, in-store, or on the go, you play a vital role in an iconic Australian brand situated at the core of the nation.Role OverviewUnder the...

  • Service Manager

    2 months ago

    Gunnedah, Australia Kenway & Clark Full time

    About the business Kenway & Clark is a progressive locally-owned farm machinery business with locations across NSW and Southern Queensland. The company is committed to fostering a positive and rewarding work environment for our employees. We are passionate about our work and are committed to our people and making a positive impact in the communities we...

  • Service Manager

    3 weeks ago

    Gunnedah, Australia Kenway & Clark Full time

    About the business Kenway & Clark is a progressive locally-owned farm machinery business with locations across NSW and Southern Queensland. The company is committed to fostering a positive and rewarding work environment for our employees. We are passionate about our work and are committed to our people and making a positive impact in the communities we...

  • Retail Customer Service Officer

    1 month ago

    Gunnedah, Australia Australia Post Full time

    Help us deliver like never before  Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our...

  • Retail Customer Service Officer

    4 weeks ago

    Gunnedah, Australia Australia Post Full time

    Help us deliver like never before  Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our...

  • Service Workshop Foreman

    2 weeks ago

    Gunnedah, Australia HUTCHEON & PEARCE Full time

    DescriptionHutcheon and PearceWorkshop Foreman Gunnedah, NSWWhy Join Us: Industry Competitive Remuneration Fully Maintained Company Vehicle (limited personal use) Staff discounts on John Deere parts, products, toys and merchandise Receive support to achieve your personal goals through our St George Bank Corporate Partnership Program; receive free financial...

  • Field Service Supervisor

    2 weeks ago

    Gunnedah, Australia Hitachi Construction Machinery Full time

    Hitachi Construction Machinery Australia (HCA) is a global brand providing a variety of machinery for the Construction, Mining and Forestry industries. At the heart of HCA's trusted and reliable equipment lies a team of talented and dedicated people committed to providing industry-leading machinery and solutions.We currently have an exciting and rare...

  • Support Services

    1 month ago

    Gunnedah, Australia McLean Care Full time

    Location: Gunnedah NSWCasual / Part Time Positions AvailableSalary Packaging Available We are seeking enthusiastic and compassionate individuals to join our residential team at Alkira. The Role As a Support Service Employee, you will work under the guidance of experienced staff to gain the skills and knowledge required to provide quality care to elderly...

  • Support Services

    4 weeks ago

    Gunnedah, Australia McLean Care Full time

    Location: Gunnedah NSWCasual / Part Time Positions AvailableSalary Packaging Available We are seeking enthusiastic and compassionate individuals to join our residential team at Alkira. The Role As a Support Service Employee, you will work under the guidance of experienced staff to gain the skills and knowledge required to provide quality care to elderly...

  • Field Service Mechanic

    2 weeks ago

    Gunnedah, Australia Hitachi Construction Machinery Full time

    About UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping...

  • Field Service Mechanic

    2 weeks ago

    Gunnedah, Australia Hitachi Full time

    About UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping...

  • Parts Manager

    2 weeks ago

    Gunnedah, Australia Hitachi Construction Machinery Full time

    The Company Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction, quarry and forestry with quality equipment and after sales support. We believe that success comes from the partnership...

  • Field Service Technician

    2 weeks ago

    Gunnedah, Australia Komatsu Australia Pty Ltd Full time

    At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. We are currently seeking a number of Field Service Technicians to support the Gunnedah branch, as well supporting customer sites. You will perform...

  • Parts Manager

    1 month ago

    Gunnedah, Australia Hitachi Construction Machinery Full time

    The Company Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction, quarry and forestry with quality equipment and after sales support. We believe that success comes from the partnership...

  • Parts Manager

    1 month ago

    Gunnedah, Australia Hitachi Full time

    The Company Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction, quarry and forestry with quality equipment and after sales support. We believe that success comes from the partnership of...

  • Assistant Clinic Manager

    1 month ago

    Gunnedah, Australia Laser Clinics Full time

    Are you a qualified therapist that cares about your continued professional growth and has been wanting to take the next step in your career? This could be your perfect opportunity! We are seeking an Assistant Clinic Manager at our LCA Carousel clinic. As an Assistant Clinic Manager with LCA Carousel, your role will be to provide expert hands-on...

  • Assistant Clinic Manager

    3 weeks ago

    Gunnedah, Australia Laser Clinics Full time

    Are you a qualified therapist that cares about your continued professional growth and has been wanting to take the next step in your career? This could be your perfect opportunity! We are seeking an Assistant Clinic Manager at our LCA Carousel clinic. As an Assistant Clinic Manager with LCA Carousel, your role will be to provide expert hands-on...

  • Area Manager

    2 weeks ago

    Gunnedah, Australia Australian Rail Track Corporation Full time

    Area Manager - Gunnedah, NSWAbout ARTC Keeping Australia moving and growing our network for the future brings immense opportunities. At ARTC (Australian Rail Track Corporation), we are one of the largest rail network owners in Australia. With more than 1,800 employees across 39 locations, we all work towards our common goal to link the nation and keep...

  • Field Service Supervisor

    1 month ago

    Gunnedah, Australia Hitachi Construction Machinery Full time

    Hitachi Construction Machinery Australia (HCA) is a global brand providing a variety of machinery for the Construction, Mining and Forestry industries. At the heart of HCA's trusted and reliable equipment lies a team of talented and dedicated people committed to providing industry-leading machinery and solutions.We currently have an exciting and rare...

  • Field Service Fitter – Gunnedah – 5/2 Roster

    1 month ago

    Gunnedah, Australia Hitachi Construction Machinery Full time

    Hitachi Construction Machinery Australia (HCA) is a global brand providing a variety of machinery for the Construction, Mining and Forestry industries. At the heart of HCA's trusted and reliable equipment lies a team of talented and dedicated people committed to providing industry-leading machinery and solutions.We currently have an exciting and rare...