Manager Change and Communication

1 month ago


Melbourne, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

Manager Change and Communication

Manager Change and Communication

Req ID: Department: Risk Strategy, Portfolio & Change Division: Risk Location: Melbourne

About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small.

ANZ is embarking on an exciting program of work – Data Literacy capability uplift and the establishment of Data Risk Theme across ANZ. This role is part of the Data Capability & Change Team, reporting to the Data Capability & Change Lead, and will help to execute on the change initiatives across one or more streams of work within the program

Role Location: Collins Street, Docklands VIC

Role Type: 12 months Fixed-Term

Role Schedule: Full-time, 40hrs/week

What will your day look like?

Work with the Data Management Team leading and driving change and learning solutions across their programs of work. Aligned to the ANZ Change Methodology, drive the change and communications approach, plan and delivery, providing change thought leadership to create sustainable change and learning outcomes. Work as part of the broader Capability and Change team to share knowledge, success, and continuous improvement across all areas of work. Identify risks and issues, and potential change/adoption risks, and work with the Data Management Team to design and implement mitigations and engagement strategies to input into the overarching change and learning approach. Facilitate learning webinars and workshops to diverse cohorts on a range of data related topics. Create visualisations and graphics to aid in change management, communications and learning solutions.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Proven ability to apply, develop and adapt change approaches, and create engaging and effective change solutions. Sound knowledge of change and or project mgt concepts The ability to facilitate training, and conduct problem solving, impact analysis and other workshops. A natural communicator able to develop compelling communications and messaging that resonates and is for fit for purpose to convey benefits, allay concerns, and prompt action across diverse audience groups. The capability to work flexibly with diverse personalities, sentiment levels, and moods effectively. Ability to work under pressure, prioritising and escalating effectively. Familiarity with problem solving, and process improvement methods. The ability to design and produce graphics and visualisations.

You’re not expected to have % of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So, why join us?

From the moment you join ANZ, you’ll be doing meaningful work that will shape a world where people and communities thrive.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources, opportunities, and support you need to take the next big step in your career. 

We’re a diverse bunch at ANZ in different roles, different locations, doing different things. That’s why we have a range of flexible working arrangements, so our people can “make work, work for them”. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ you’ll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That’s because we’re committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support. 

Job Posting End Date

21/05/, 11.59pm, (Melbourne Australia)


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