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Commercial Claims Handler

4 months ago

Perth, Australia Aviva Full time

Start date 30th September

Salary from £23,900 based on experience

Are you someone who is not afraid of speaking up, who take responsibility and who make good decisions? We love people who are ready to do the right thing for our customers and our colleagues. We believe in creating a better tomorrow, for everyone. That’s why we’re here, and that’s why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it there all every single day. If this is you and you like the look of the team, then click to apply

A bit about the job:

We have exciting opportunities for Claims Handlers to join us in our offices based in Pitheavlis, Perth. Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in an attractive environment. You will take incoming calls from brokers and handle existing and incoming insurance claims day to day. Don’t worry if it's something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.

Skills and experience we’re looking for:

Positive attitude and strong desire to meet customers’ needs

Excellent communication skills, both written & verbal and a good team player

Strong negotiation and influencing skills and a critical thinker

Strong problem-solving skills

Good level of IT skills to navigate systems

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s.

Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

25 days/29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

Brilliantly supportive policies including parental and carer’s leave

Flexible benefits to suit you, including sustainability options such as cycle to work

Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.