Professional Services Manager

5 months ago

Notting Hill, Australia Draeger Australia Pty Ltd Full time

Are you motivated by our "WeLEAD" principles of building trust, creating value for our customers, enabling others, providing direction, delivering results and embracing diversity?

If you feel aligned to our principles and are looking for an exciting opportunity to lead our Professional Services Team in Digital Services, IT Solutions and Cross-Functional Integration, we would love to hear from you

Who we are:
An international leader in medical and safety technology, Dräger develops innovative equipment and solutions that people the world over trust. No matter where Dräger products are used: it’s always about life. Whether for use in clinical, industrial or mining applications, in firefighting or rescue services, Dräger products protect, support and save lives.

Your role:
As our Professional Service Manager, you will lead our small yet dedicated Professional Services team in the delivery of Digital Services & Solutions for our customers; including IT integration, interoperability and cross-modality functionality.

Providing a broad commercial & technical knowledge across all portfolios within the Medical and the Safety divisions, you will be involved in the pre-sale and services activities including supporting customer presentations, supporting implementation and growth strategies, as well as providing tender support regarding specifications related to Digital Solutions, cybersecurity and IT infrastructure.

Knowledge of marketing with commercial insights will be required as you will support and implement Go To Market strategies, marketing plans and structures for new solutions and value-added services.

In order to provide ground-breaking solutions and implement complex systems for our customers, your strong relationship management, communication skills and industry knowledge will be utilised to develop and promote the growth of Professional Services and Digital Solutions as will your ability to ensure the internal organisation is fit for purpose as our markets continue towards connectivity and digitalisation.

Who you are:
You will feel genuinely excited about leading this team now and into the future.

Your strong leadership and commercial capabilities, advanced presentation and communication skills together with an ability to build strong cross functional relationships will be paramount to your success in this position.

Being technically minded, with experience within the medical or safety industries, you will be a passionate and motivated individual with field service, systems engineering or product management experience.

If you can build, network and walk the talk within the IT, biomedical and safety worlds and beyond then this is the next step at Draeger for you.

Benefits for you:

Join the Dräger team to help improve lives of both our customers and our company and in turn we will provide you with an attractive remuneration package including an annual bonus, car allowance, excellent on the job training and other benefits that you would expect from a global leader.

In this position you enjoy travelling throughout Australia and New Zealand for approximately 50% of your time, therefore the location of the successful candidate within Australia will be flexible.

To Apply and to be considered for this position please attach your Resume and Cover Letter telling us why you would master this role and your salary expectations.


A Police Check and Working with Children’s Check will be required for this position.

Dräger is an Equal Opportunity Employer.

Only applicants with the right to work in Australia or New Zealand may apply.

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