Sales Manager

4 weeks ago

Gold Coast, Australia Mondrian Full time
Job Description

We are looking for an experienced Sales Manager - MICE. The position is accountable for proactively soliciting and handling sales opportunities as a well as ensuring business is turned over properly and in a timely fashion for proper service delivery. 

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions and location needs.

• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. 

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.


Qualifications

Education and Experience

  • Prior experience in MICE Sales in a high-profile hotel ideally on the Gold Coast.
  • Able to build strong relationships with clients and within the team
  • University degree in Business Management, Sales or Marketing is desirable but not essential
  • Being able to persuade and close deals that are win/win for the clients and the hotel
  • Target driven


Additional Information

What’s In It for You

  • Lots of opportunity to progress and switch it up as part of a global family of brands.
  • Competitive salary, and some nice extra perks across the Ennismore family of brands
  • Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact
  • The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
  • lf and collaborate with other bright minds in a relaxed, innovative culture

Mondrian Gold Coast is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.

You must have the right to work in Australia.

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