Senior eCommerce Manager

4 months ago

Docklands, Australia Myer Full time

Job no: 942011
Work type: Permanent / Full time
Location: Support Office - Docklands

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work. 

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.

Reporting into the GM eCommerce, the Senior eCommerce Manager will provide strategic leadership for the eCommerce function, ensuring short term objectives are delivered and ensuring long-term growth, market competitiveness and alignment with the Myer Customer First Plan. You will develop & execute the Trade plan for our digital channels (own website & marketplaces) through the representation of the merchandise offering, & the prioritisation of offers, range, content, campaigns & brands.

 

About the role:

  • Lead and coach a team to own and trade TPC’s (Trade Product Category), driving growth and meeting ongoing sales & profit targets
  • Drive and implement the trade and campaign calendar, ensuring alignment with other stakeholders
  • Develop the tactical plan for search, merchandising, filters, attributes and cross selling
  • Set trade priorities for TPC’s to inform the planning and coordination of website content
  • Optimise categorisation and navigation of the eCommerce platform
  • Liaise with SEO agency and digital marketing partners to identify evergreen content opportunities supporting campaigns, product launches and categories
  • Oversee briefing, staging, post go live verification testing and manage category creative approvals
  • Contribute to homepage priority planner, ensuring delivery of all marketing, trade and content objectives
  • Drive the integration of advanced analytics and customer insights into strategic planning
  • Daily, weekly, monthly & quarterly trade and content reporting (TPC’s) to inform areas of opportunity through trade actions and content.

 

Strategic Responsibilities:

  • Set strategic direction for the eCommerce business, ensuring short term objectives are delivered while identifying long-term growth opportunities
  • Lead the eCommerce team in executing short and long‐term strategies
  • Drive integration of advanced analytics and customer insights into strategic planning
  • Manage the eCommerce P&L, ensuring sustainable growth and profitability
  • Engage with senior stakeholders to align eCommerce strategies with company objectives
  • Foster the growth and development of the ecommerce team

Trade Specific Responsibilities:

  • Develop seasonal eCommerce trade strategies that align with broader market trends and business goals
  • Oversee delivery of eCommerce roadmap to deliver the results to achieve targets

About you:

  • 10+ years’ experience in an eCommerce role, preferably within a fast‐paced retail environment
  • 5+ years’ experience leading a team with a track record of delivering short term targets and growth
  • Proven ability to engage senior stakeholders whilst maintaining expectations
  • Strong business and financial acumen, with expertise in market analysis
  • Experience scoping and leading projects and ability to work in an agile environment
  • Strong experience with website analytics, ideally Google Analytics
  • Advanced understanding of eCommerce platforms required including experience in platform utilisation
  • Advanced proficiency using Microsoft Office Suite

The Benefits:

  • Generous team member discounts on all Myer products
  • Flexible work arrangements, with hybrid role between Office and WFH 
  • Opportunities for growth and career development
  • A supportive leadership team 
  • The opportunity to be a part of and contribute to the Myer growth strategy
  • Service Recognition and Inspirational People Awards 

 

Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be. 

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home


Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 04 Aug 2024 AUS Eastern Standard Time

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