Tech Infra Program Manager, Network Infrastructure Design

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Network Infrastructure & Deployment (NIDD) team is responsible for the physical network build and growth of Amazon Dedicated Cloud (ADC) regions and is seeking a Data Centre Technical Infrastructure Program Manager (TIPM). You will manage and coordinate complex, network build and scaling programs across multiple sites and regions. You will use your technical acumen to identify and drive innovative solutions and deliver results for the customers.
The Data Centre TIPM is ultimately responsible for oversight and review of all disciplines including program management, procurement, passive and active network infrastructures. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other teams and/or organizations. Ideal candidates will have a track record of serving as a leader and possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires the ability to lead multi-disciplinary, geographically diverse, teams along with providing individual contribution. The TIPM will work closely with both Infrastructure and Networking TIPMs as well as other partner stakeholders to reduce potential knowledge gaps for new region deployments. Conducted by providing data for variable cabling cost, project timelines, rack split and layout inputs, and fibre pathways and overview. The TIPM will work directly with the technical SMEs to provide callouts on both the infrastructure design reviews, and on the Networking Integrated Design to validate that what is delivered meets and/or exceeds required standards. The TIPM will document and present relevant lesson learned or post mortem items for each project to networking or infrastructure to have continual data driven improvements within ADC and the AWS organization.
If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centres then this may be the challenge you’ve been looking for
This role will be based out of a corporate office and remote sites, international and domestic travel may be required up to 25% of the time.

Key job responsibilities
* Program management for local and geographically diverse projects to include: oversight of design, construction, and funding activities for capital improvements to operational data centres
* Project scope creation through coordination with affected partner teams
* Driving multiple electrical, fire, mechanical, and/or structural designs associated with the optimization of existing data centre
* Commercial procurement activities, contract negotiation, vendor qualification, and funding submissions
* Direct site supervision of design and construction activities for pilot projects
* Management and forecasting of program schedule and budget
* Coordination of leadership program meetings to include tracking of deliverables/action items
* Total project quality from the creation of commissioning plans to oversight of the execution
* Recording/reporting key metrics to team members, stakeholders, and leadership
* Operational support including review of procedures, best practices, and maintenance initiatives
* Management, oversight, and tracking of internal/external requests for information (RFIs) during design and construction phases
* Ability and willingness to think outside of the box to find innovative solutions to reduce costs with no impact on quality and reliability
* Complex business case analysis with justified recommendations presented to management for review in a document format
* Oversight and support for augmented third-party construction oversight personnel

About the team
Our mission is to design and deploy physical network infrastructure for Amazon Dedicated Cloud (ADC) customers globally. Our vision is to provide best-in-class, scalable, secure, and highly available physical network infrastructure to our customers and partners. We adhere to rigorous design engineering standards and leverage the latest technologies, processes, and procedures allowing us to seamlessly integrate new technologies as they emerge in alignment with global AWS standards and processes whenever possible. Deployments are executed on schedule and within budget, ensuring we stay ahead of capacity demands, delivering value to our stakeholders while maintaining the highest standard of quality.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

5+ years of experience managing end-to end execution of passive and active network projects using different project contract methodologies (design-build, design-bid-build)

PREFERRED QUALIFICATIONS

* Project Management, Construction Management or Technical Project Management
* Technical and project management certifications (e.g., Project Management Professional certification, Professional Engineer License, etc.)
* Demonstrated ability to understand and discuss technical concepts, manage trade-offs, incorporate feedback, and evaluate opportunistic new ideas with a variety of internal and external stakeholders
* Proven track record for developing a vision, defining a strategy, and building programs and features solving complicated problems with elegant, simple solutions
* Proven track record of taking ownership and driving results
* Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and decisions
* Demonstrated experience thriving in an ambiguous environment and ability to motivate yourself, your managers, and peers to deliver against deadlines
* Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data centre, hardware, software)
* Proven track record successfully delivering results in a fast paced, dynamic environment
* Detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
* Attention to detail with the ability to manage multiple, competing priorities simultaneously

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.