Senior Manager, Digital Sales

4 weeks ago


Sydney, Australia ServiceNow Full time

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

ServiceNow is looking for a Senior Sales Manager in Digital Sales Organisation, responsible for managing a team of Digital Sales Reps (Mid-Market Account Executives) and Enterprise Sales Associates. The role will be responsible for driving digital sales performance and achieving monthly, quarterly, and annual goals. This role involves providing leadership to the team, overseeing onboarding, and ensuring effective coaching on productivity, quality of interactions, and system utilisation.

What you get to do in this role:

  • Ability to drive Strategy for building a Digital Sales team – providing leadership to your team and ability to be a hands on coach and sales lead when and where needed to create one team culture and meet objectives and quota for the team
  • Establish a Digital Sales team with plan to drive exceptional customer experience and achieve performance for team quota and individuals in your team
  • Operational Sales Management : Manage all weekly and monthly activity to drive and execute plan to meet quota and business objectives
  • Be a Leader with our Customers – We need to engage and understand our customers and support our sales teams in driving results
  • Align team activities with Marketing and Sales priorities. Participate in developing Marketing and Sales campaigns to achieve pipeline and goals
  • Align and Manage territory coverage and internal and external Stakeholders across territories
  • Provide input to senior leadership in the development and administration of incentive compensation programs.
  • Maintain current knowledge on ServiceNow's offerings
  • Keep informed on competitive services,/ landscape promotional matter, sales techniques, pricing and marketing policies. Use resources and perform research to determine sales patterns and strategies
  • Travel for Partners and Customers when required

Qualifications

To be successful in this role you have

  • Experience and demonstrated success in building inside sales teams and driving performance and Culture of fun and collaboration
  • Leadership skills and Ability to collaboration and team with stakeholders
  • Operational acumen and understanding of Inside sales models and volume sales execution
  • 3-5 years minimum experience leading a teams – Inside Sales and Enterprise Software Companies
  • 5 years of success as an individual contributor in sales
  • A firm understanding of Cloud computing, SaaS offerings, and software subscription business models
  • Ability to work with our Channel Partners and support scale and growth

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.


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