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Digital Sales Executive

3 months ago

Sydney, New South Wales, Australia Singtel Full time
Challenge yourself. Change the game. It starts with YESAt Optus, we are not passive observers waiting for the future to unfold – we are actively shaping it. With technology as the cornerstone of our operations, we are constantly enhancing and exploring new technologies to build a brighter tomorrow for our customers.Our goal is to establish Optus as Australia's most beloved everyday brand, with our Home Internet Portfolio playing a crucial role in engaging our customers. Reporting to the Senior Digital Sales Manager- Home Internet, this position will be part of an agile team focused on realizing the Digital Sales objectives for the Home portfolio.Your typical day as a Digital Sales Executive – Home Internet at Optus
  • Accountable for contributing to the Vision, Purpose, and Strategy for Home Internet Commerce at Optus.
  • Assists the Senior Digital Sales Manager- Home in identifying opportunities and executing key strategic business initiatives across Optus for Home.
  • Responsible for implementing strategies that drive sales for Online Sales Webchat for Home Internet, providing customers with a seamless navigation experience between self-serve options and webchat interfaces.
  • Ensures accurate and high-quality data is processed efficiently to support Online sales and enhance customer satisfaction.
  • Promotes a Digital-first culture within Optus to enhance customer experience and growth in Digital and physical channels.
  • Engages in Digital thought leadership at both strategic and tactical levels.
  • Participates in transformative initiatives to promote Digital adoption and enhance Customer Experience.
  • Monitors market and performance insights in real-time.
Your skills to pay the bills
  • Tertiary Qualification in Sales, Commerce, or Marketing.
  • Solid background in eCommerce best practices.
  • Experience in developing and enforcing effective work methods and standards.
  • Ability to utilize insights to drive positive sales outcomes.
  • Proven track record of leading cross-functional teams to achieve business objectives.
  • Proficiency in coordinating and executing sales campaigns across various channels.
  • Commercial acumen and forecasting skills.
  • Basic knowledge of Human-Centered Design.
  • Forward-thinking and able to anticipate tech trends.
  • Acts as a catalyst for new initiatives and fosters a growth mindset.
  • Models resilience and embraces change positively.
  • Promotes a culture of experimentation and self-development.
Perks we love at Optus
  • Competitive salary & performance incentives.
  • Discounts on Optus products, services, and over 400 retailers Australia-wide.
  • Training, mentoring, and development opportunities (ask us about OptusU).
  • Up to five days of Volunteer Leave per year.
  • A special day dedicated to your passions.
  • Hybrid working options.
Curious about the Optus work culture? Explore #OptusLife on LinkedIn for exclusive insights.At Optus, we draw strength from diversity, embracing individual differences and fostering inclusivity. We are dedicated to offering equal employment opportunities to all, regardless of gender, cultural background, disability, LGBTQIA+ status, military service, or Aboriginal/Torres Strait Islander heritage. If you need any accommodations during the recruitment process, please contact us.For more details on Diversity, Inclusion & Belonging at Optus, visit our official website.