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ICT Support Engineer
4 months ago
We are a rapidly developing business specialising in CCTV security solutions. We are seeking a
qualified and experienced ICT Support Engineer to work with us. We aim to provide value-added
professional services to individuals and business clients.
Your duties include but are not limited to:
- Functional testing, algorithm testing and interface testing of back-end management systems
- for user-end;
- Participating in requirement analysis, writing test cases and test plans, designing test data,
- and writing test reports;
- Recommending corrective action plans and improvements through monitoring and auditing
- of processes and procedures;
- Using Python and other programming languages to categorize testing results, ensuring the
- outcome is in accordance with the desired results
- Using computing platform to establish the testing framework for automation testing, and
- performing interface automated testing;
- Writing programming codes to build testing tools, with the aim of simplifying repetitive work
- and improving testing efficiency;
- Testing, identifying and diagnosing functionality errors and faults in systems, and
- programming code within established testing protocols;
- Coordinating and communicating with relevant personnel to ensure awareness and
- adherence to standards, procedures and quality control issues and activities, such as
- resource allocation and risk assessment;
- Creating and reviewing technical documentation such as testing guides and manuals
- Communicating with users and management to resolve the potential problems of the
- systems;
Required Experience, Skills and Qualification:
- At least 2 years’ experience as an ICT Support Engineer
- Bachelor’s degree or above with a major in Information Technology and relevant areas
- Knowledge on CCTV security systems
- Ability to use various programming languages and software
- Strong interpersonal and communication skills
- Attention to details
- Ability to perform multi-tasks and determine priorities
- Ability to work in a team and work on your own
- Project management skills