Delivery Lead

JOB DESCRIPTION

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the role

As a Delivery Mangaer, you will take a consistent and ongoing approach to prioritisation, planning, forecasting, managing uncertainty, reporting, dependencies, risks & issues management, contingency planning and road mapping of products and initiatives. The scope of the role is full accountability of E2E delivery, supporting functional stream leads and product managers communicating in defining detailed delivery plans and reporting assumptions and the progress to key stakeholders while maintaining the cadence of delivery.

Some of your key accountabilities will be:

• Scope Management:  Work with senior stakeholders to define requirements, scope and product backlogs, then manage scope and expectations. Ability to seek out and understand problems and requirements, and to identify and suggest improvements to current approaches or practices. Support the various phases of product or initiative delivery and can contribute to, plan or help productionise these.

• Planning:  Develop comprehensive implementation plans to deliver initiatives according to performance measures and achieve business outcomes. Work closely with the Product Owners and Engineering Leads to determine and guide the appropriate makeup and distribution of team members in the delivery teams. 

• Schedule Management:  Develop and use schedules to manage multiple streams of work across multiple squads including external dependencies and impacts.  Implement dependency management processes.

• Financial Management:  Support effective budget management within project constraints by monitoring projected budgets against expenditure. Establish estimates and manage financials for programs, product or multiple streams.  Analyse and forecast budget impacts for complex scenarios. Development of Business Cases, including financial case, for technical solutions to business problems.

• Risk & Issue Management:  Work with diverse stakeholders to identify and manage risks and issues.  Establish Risk and Issue Management Plans.  Understand and manage risks external to the project.

• Team Management:  Establish and manage diverse and dispersed teams.  Provide opportunities for the capability development of resources.  Establish and maintain Resource Plans.

• Governance:  Manage steering committees with senior stakeholders.  Ensure appropriate reporting, governance and control functions are implemented.  Ability to consume data, and to articulate actionable insights from this data in a language understood by the business.

• Agile Ceremonies:  Facilitate and lead Agile ceremonies, feature and story mapping (focus on BDD), Backlog grooming and feature elaboration, sprint planning, sprint review and retro.

• Reporting: Preparation of dashboards and metrics to support delivery including velocity, cycle time, burndown, fix version reports.

• Lead our Agile Culture:  Champion Agile ways of working and coach teams in the mind-shift towards working in an Agile manner, ensure alignment against Agile best practice whilst driving business outcomes, contribute to our Continuous Delivery culture

About you and your skills

Some of the essential things we are looking for:

• Strong experience in project management or scrum master roles
• Experience managgin medium to large complexity digital projects greater than $2m
• Successfully managed projects that involve multiple functional areas, multiple technologies, multiple external parties (including vendors), working with dispersed teams, cost and duration of project and considerable levels of change and uniqueness
• Has managed components of large-scale technology or digital rollouts
• Advanced understanding of agile values, principles, methods and techniques – be the champion of agile and at times coach teams and individuals outside of your team on how to leverage agile methods
• Strong workshop facilitation skills, including agile ceremonies, product discoveries and similar events
• Self-motivation, mentoring and team leadership skills
• Tertiary degree relating to Technology, Project Management, Digital Marketing or relevant fields desirable
• Formal Project Management accreditation (Desirable) eg. Diploma of PM, CPPM/Reg PM, PMP, Prince2, Agile 

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 137818

Employment Type: Full time

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