Food and Beverage Team Leader

2 days ago

Darlinghurst, Australia PULLMAN Full time

Company Description

Work Your Way to Pullman Sydney Hyde Park Our 241 room, Premium 5 Star Luxury Hotel is located next to the beautiful Hyde Park and on the doorstep of some of Sydney's most vibrant restaurants, bars, shopping and entertainment venues. We welcome a diverse range of guests every day with a mix of both corporate & leisure as well as hosting and taking part in an array of events, including the incredible (and colourful) Mardi Gras. 

Job Description

  • The efficient running of the food and beverage service function to both meet and exceed customer needs and expectations with a focus on conference & events.
  • Proactively managing and resolving guest complaints
  • Working hands-on alongside the team, Leading and developing your team members by assisting with service, training and ongoing development.
  • Adhere and uphold RSA principles and liquor licensing guidelines at all times.
  • Liaising with guests, Chef and Kitchen brigade on the menu, guest feedback and service issues
  • Upholding and maintaining a clean, hygienic and ALLSafe working environment

Qualifications

  • Passion for food & beverage service and guest engagement - always seeking to find the YES in every situation.
  • Excellent communication skills; including both verbal and written.
  • A hands on approach with an eye for detail and accuracy.
  • Someone who can think outside the box to ensure continuous improvement.
  • Have the ability to work various evenings including weekends and public holidays.
  • RSA Certification

Additional Information

At Accor, we are committed to ensuring our people #feelwelcome and #feelvalued by creating an inclusive and supportive environment. We offer: 

  • A fun, diverse & inclusive culture where we value you being the Real Deal.
  • Career progression opportunities as far as the eye can see.
  • Extensive local, national and international discounts on Accommodation, Food and Beverage and other hospitality benefits.
  • A team that is all about development, giving you endless opportunities to grow and progress in your career.

You must have valid and current working rights in Australia.

If this sounds like your next step, please apply today to see where a conversation could take you. We can't wait to hear from you

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