Operational Safety Coordinator

4 days ago


North Lakes, Australia Auto & General Full time

About us

Auto & General (A&G) is the fastest growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin Money.

Our range of general insurance products protect customer’s most valued possessions on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.

Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer If this sounds like you, apply today.

Purpose of the role

The primary objective of this role is to coordinate and execute actions that promote a safety-first culture within Motor Claims and Assessing Operations. This involves implementing robust frameworks, processes, and systems aligned with Workplace Health and Safety best practices. The role requires continuous assessment of risks and issues, ensuring protocols and measures are current and regularly tested.

The role

  • Collaborate with the Senior Safety Advisor and line management to devise and implement targeted safety solutions.
  • Support the implementation and ongoing coordination of safety initiatives, focusing on areas such as accident and injury investigations, preventative measures, and site audits while adhering to local, state, and federal regulations.
  • Assist line management in comprehending and applying Workplace Health and Safety policies, programmes, and practices.
  • Develop and maintain safety reporting mechanisms, analysing trends and addressing issues promptly to meet business requirements.
  • Research best practices in Workplace Health & Safety, providing recommendations to resolve business challenges.
  • Identify, develop, and implement new Workplace Health & Safety policies, practices, and programmes to fulfil organisational and line management needs.

What experience you’ll bring

  • Thorough knowledge of Workplace Health & Safety best practices.
  • Familiarity with Human Resource organisational policies and practices.
  • Strong business acumen and comprehension.
  • Proficient in relationship management, influencing, and facilitation skills.
  • Excellent communication skills with a focus on service delivery.
  • Understanding of adult learning principles and experience in developing and delivering Workplace Health and Safety training.
  • Minimum of two years' experience in Workplace Health and Safety, combined with a relevant tertiary qualification.

Our perks

  • Location –Our head office is conveniently based in Toowong Village shopping centre – a city fringe location with access to retail, restaurants, various parking options and public transport. We also have office locations in Kawana (Sunshine Coast) and North Lakes – we are happy to consider applications from people wanting to work in these locations
  • Extra leave - Enjoy additional leave days on us You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
  • Paid parental leave - We support our new parents with paid parental leave and other benefits.
  • Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
  • Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
  • Employee discounts - You’ll receive discounts on Budget Direct insurance products.
  • Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
  • Onsite facilities - There’s excellent end-of-trip facilities on offer and private spaces for nursing mothers.
  • Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
  • Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.

If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.


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