Account Manager

2 months ago


Docklands, Australia JB Hi-Fi Full time

Account Manager

Apply now

Job no: 511362
Work type: Permanent Full Time
Location: VIC - Metro
Categories: Account Management & Business Development

About Us

JB Hi-Fi Business is a dynamic division within the esteemed JB Hi-Fi Group renowned for its rapid growth and innovative edge. Pioneering strategic technology procurement, our diverse portfolio of product offerings includes End User Computing, Mobile Device Management, IT Hardware, Software Licensing, Networking, Data Centre Infrastructure, and AV Equipment.

Within JB Hi-Fi Business, our Sales Team delivers swift, personalized solutions tailored to the unique needs of Commercial sector clients. Elevated by our association with the influential JB Hi-Fi retail brand, JB Hi-Fi Business supports a broad spectrum of organizations from modestly sized businesses to substantial enterprise-level clients. This synergy, coupled with our unwavering commitment to streamlined procurement, competitive pricing, and technical expertise, not only demonstrates leadership but also firmly positions us as pioneers in the industry.

Why Join Us?

Dynamic Team Culture: Join a supportive team with diverse members driven by impactful work. Fast-paced Sales Environment: Embrace daily challenges in a dynamic, quick-paced setting. Uncapped Commission: Propel your earnings with an unlimited commission structure. Employee Recognition: Get acknowledged, rewarded, and recognized for excellent performance. Training and Development: Develop your career with continuous learning in JB Hi-Fi Group. Career Advancement: Nurture your potential with clear pathways for company growth. Target Portfolio: Access curated customer lists to maximize your sales impact.

As a valued JB Hi-Fi Group member, you'll also enjoy:

Employee Discounts: Enjoy exclusive discounts at JB Hi-Fi and The Good Guys. Flexible Working Arrangements: Access flexible work options post-probation, designed to suit your lifestyle. Employee Assistance Programs: Get confidential guidance for personal and professional challenges to prioritize your well-being. Community Engagement: Contribute to our community through Helping Hands & Doing Good initiatives.

The Role

We are seeking experienced sales professionals who are wanting to have a long-term career at one of Australia’s most recognisable and trusted brands. Successful applicants will present with the capability and drive to represent our business team as Business Development Managers. In this role you will act as the conduit between the customer and the JB Hi-Fi group, effectively becoming the customer advocate to ensure optimal outcomes. The role itself is multifaceted and fast paced, an ideal candidate will be entrepreneurial in their pursuit to meet sales targets, creative in their approach to new business development, and innovative in solution selling.

This is not just a “greenfield” business development role and working with our Inside Sales team, you will target some of the many thousands of customers that currently transact with our business. We have started the work, now we need you to come in, forge deeper relationships with key target customers to identify and win large sales opportunities.

To be a success in this role, you need to be someone that is happiest when out meeting with customers and presenting our products and services. This is now a desk job… We have the internal support functions to ensure you can be out and about every day.

Key Responsibilities include, but are not limited to:

Build, develop and execute a sales strategy to acquire large sales opportunities from within our existing customer base. Initiate and maintain meaningful relationships with prospects and dormant customers to understand pain points and needs, to position JB Hi-Fi Business products and services accordingly. Collaborate with and leverage internal stakeholders and support teams effectively, seek out opportunities to utilize internal resources to meet customer needs and demands. Manage the sales cycle from start to finish from initial engagement, to discovery, to solution. Create strategies for revenue growth over time and retention activities to maintain customer spend. Take ownership of a yearly revenue and gross profit target whilst meeting metrics on portfolio growth, monthly sales gross profit margins, and new customer acquisition targets Actively seek out and meet with customers weekly and manage quarterly business reviews with larger spend customers.


About You

You will thrive on the challenge of building long lasting relationships with customers whilst having the ability to grow share-of-wallet for an optimal return on investment over time. 

You will also have:

Experience working within a fast-paced sales environment. Track record of achieving sales quotas and managing strategic pursuits. Experienced in engaging and onboarding new customers (net new logos). Experienced in growing sales revenue and profitability across customer patch and individual customers. Excellent written and verbal communication, negotiation and closing skills. Technology experience across IT hardware, software and services a plus (not mandatory) Salesforce experience beneficial.

To Apply

If you are interested in this exciting opportunity with us, please click apply and upload your CV.


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