Jo Malone

6 months ago

Sydney, Australia Jo Malone London Full time

Position Summary:

As one of our talented sales advisors you will provide welcoming, authentic and personalized service to our customers in order to achieve all customer service and sales targets. With your passion for people, our company, products and services, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them.

You will also use your exceptional people skills to build collaborative working relationships with the rest of your dynamic team to ensure that the store meets the Company’s high standards of visual merchandising. If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.

As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.

As part of our standard hiring process you will be sent an invitation to complete a Digital Interview by a third Party, HireVue. Your application will not be completed until this has been completed.

We are excited to share an overview of some benefits that eligible employees will receive if successful:

Corporate Discounts: We provide discounts of up to 30% for employees when they are shopping in our Freestanding Stores and up to 60% when shopping in our Company Cosmetics Store. We also provide employees access to Perkbox, a benefits platform providing access to amazing discounts at over 350 retailers. Personal Merchandise: Eligible employees receive access to Personal Merchandise across two instalments each year. This generous offering is a great opportunity to try different products or replenish those can’t live without heroes.
Paid Parental Leave: For fulltime and parttime employees with 12 months service, we offer 14 weeks paid parental leave. We also offer a unique online stay in touch program, Circle-In, designed to support working parents and line managers through every stage of caring for families. Health & Wellness: Personal wellbeing is important to us. We partner with Work Life Connections to offer an Employee Assistance Program (EAP) to all employees and their family members. This service includes confidential counselling provided by qualified counselling who are available 24/7 via phone, online or face to face. Birthday Leave: For our fulltime and parttime employees you will be gifted a half day of leave (3.8 hours) on your birthday. This can be taken on the day of your birthday or within one week of your birthday. Learning and Education Opportunities: Your career development and growth is important to us and at The Estée Lauder Companies, you will enjoy training sessions provided by our Education team, access to Online Learning platforms, LinkedIn Learning Access, and a dedicated Education program for Management roles.
Qualifications
Previous retail industry/guest services experience is desirable (preferably within beauty) All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service. Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment. Previous experience with retail point-of-sale software is desirable.  Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

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