Team Leader

4 weeks ago

Sydney, Australia Anglicare Full time

About Us:

Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.

Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.

For over 160 years Anglicare has been serving people in need- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us

About the role:

Are you ready to take on an exciting leadership role that makes a real difference in people’s lives? Join us as a Team Leader and be a key player in delivering exceptional customer experiences for our clients and their carers in our vibrant community-based social group and centre-based programs

Reporting to the Program Manager, you will showcase your outstanding leadership skills and confidently coordinate safe, high-quality, person-centred support for older adults. Your efforts will ensure excellent outcomes that align with our Organisation’s Values, Vision, and Mission.

As a Team Leader, you will inspire and guide a team of dedicated lifestyle workers to achieve the best results for our clients in our Anglicare Social Wellness Centre in Minto. Our programs are designed to help frail older individuals engage in community life and feel socially included through structured, group-based activities that promote independent living and social interaction.

If you are passionate about making a positive impact and leading a dynamic team, we would love to hear from you

Key Responsibilities, not limited to:

  • To lead the team to deliver excellent customer service and client / carer satisfaction, aligned with Anglicare’s Vision, Mission and Values.
  • To ensure the staff perform effectively and cohesively by creating a culture that is consistent with the organisations values.
  • To ensure the Centre operates within the safety standards and funding requirements.
  • To ensure the programs within the centre are optimised to operate effectively and efficiently to deliver quality care.
  • To coordinate and oversee the daily activities of the services, including rostering staff and arranging client transport.
  • Build and promote the services to the wider community.

About you:

  • Diploma of Leisure and Health/Community Services/Aged Care or relevant equivalent qualification.
  • Previous experience in the care sector, and experience in undertaking comprehensive assessments.
  • Previous experience in leading and coaching a team.
  • Previous experience in delivering exceptional customer service.
  • Advanced computer skills.
  • Current driver’s licence and vehicle.
  • Must be willing to travel.

Want to join? We offer

  • Supportive work environment that provides the opportunity to do the best most rewarding work of your life
  • Opportunities for career progression, professional development and training
  • Treehouse benefits and rewards, including discounts to 400 retail, accommodation and entertainment
  • Regular individual and group supervision (reflective practice), ongoing 1:1 mentoring, strong team support and a comprehensive induction program
  • Fitness Passport with discounts to over 800 gyms for you and your family
  • Tax benefits through salary packaging options as a not-for-profit organisation
  • A safe and healthy workplace culture
  • A fun, supportive, and engaged team

If you require further information about this opportunity, please email our Talent Acquisition Partner at sheray.presland@anglicare.org.au

Aboriginal and Torres Strait Islander candidates are encouraged to apply.

Anglicare - Jesus Christ honoured, lives enriched, and communities strengthened

Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; closing date is subject to change without notice.

Application Close Date: December 19, 2024

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