NBN Technician

4 months ago


Melbourne, Australia Rubix Solutions Full time
Telecommunication Field Technician – Full-Time Permanent Roles in Melbourne, VIC and Hobart, TAS

About the Role: We are seeking a dedicated and experienced Telecommunication Field Technician to join our team and support the activation and assurance of NBN services at customer premises. Reporting to the Field Supervisor, you will handle day-to-day tasks involved in network activation and service assurance. This is a full-time permanent role with openings in Melbourne, Victoria, and Hobart, Tasmania.
If you’re a self-motivated, safety-conscious professional who enjoys working independently, we’d love to hear from you. Prior experience in customer-premises telecommunications work, particularly within the NBN network, is required.
Key Responsibilities:
Collaborate with the operations team to meet contractual KPIs Deliver outstanding customer service Work closely with the Field Supervisor to ensure prompt resolution of issues Install aerial fibre and copper within the power corridor Perform NBN installations and activations at customer premises Conduct basic fault testing and diagnostics within the NBN network Support and mentor trainees as part of our Traineeship Program Conduct site audits and ensure client expectations are met About You: The ideal candidate will have solid experience working on NBN technologies, particularly at customer premises, and possess strong communication and stakeholder management skills. In addition, you’ll have:
Experience in the telecommunications industry, with a Certificate III in Telecommunications (or equivalent) In-depth knowledge of FTTN & FTTP technologies A proven track record of delivering excellent customer service NBN Enable certification Expertise in cabling at customer premises Skills in basic fault diagnosis within the NBN network Accreditation for aerial fibre and copper installations A commitment to high-quality workmanship with no defects Adherence to productivity, safety, and quality standards A proactive approach to identifying and addressing potential hazards, ensuring a safe work environment In addition to the technical work, you'll have the opportunity to become a mentor, helping develop the next generation of telecommunication technicians through our Traineeship Program.
If you are passionate about delivering top-notch service and ensuring the highest standards in telecommunications, apply today to join our team
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