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Concierge

9 months ago

Brisbane, Australia Grupo Mantra Full time

Situated beachfront in one of Tropical North Queenslands most desirable holiday destinations, idyllic Palm Cove, Peppers Beach Club & Spa combines beautifully appointed accommodation with five star facilities. With the magical Great Barrier Reef, Daintree Rainforest and pristine beaches at your doorstep, this is a rare opportunity to live and work in paradise.

Do you delight in assisting guests? Join our team in Concierge and start creating memorable experiences.

As our next Porter, you will: 
Be the first point of contact for guests arriving at the property
Have the pivotal responsibility of creating a genuine and welcoming first impression 
Be required to provide continuing exceptional customer service to all guests throughout their stay
Assisting guests with luggage service, carrying bags up and down flights of stairs and offering storage as required
Provide helpful and accurate local knowledge to guests in an informative manner

What we are looking for:
Exceptional communicative and interpersonal skills
A person with a wide array of local knowledge or the ability to learn and expand current knowledge in a timely manner
Outstanding customer service skills and a personable, energetic demeanour