See more Collapse

Retail Customer Service Officer

1 month ago

Esperance, Australia Australia Post Full time

Help us deliver like never before  
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. 
About the opportunity
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.  

Role details:

  • Casual opportunity on offer
  • Monday - Friday | 8:45am – 17:00pm
  • Hourly rate $32.37 after 3 months increases to $34.59
  • 12% superannuation & District Allowance up to $5,800
  • Post perks Access hundreds of discounts and benefits ranging from discounts on selected Apple products to great deals on hire cars and travel insurance

You'll be:

  • Performing customer sales and service transactions with customers 
  • Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS) 
  • Conducting and processing a number of identity services transactions, including Australian Passport Interviews 
  • Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
  •  Assisting customers with mail lodgements and associate costs
  • Building rewarding relationships with customers by understanding their needs 
  • Assisting with administrative duties such as stocktaking and record maintenance  

About you  
You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community.  You'll also need to:

  • Have experience in customer service and/or cash handling  
  • Be fit to lift up to 16kgs of mail regularly and stand for your shift   

How we'll deliver for you:

  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety     
  • Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day    
  • We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more. 


We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are also the largest organisation in Australia to successfully achieve Disability Confident Recruiter status and are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability. If you have any questions, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au

We have other current jobs related to this field that you can find below

  • Telstra Retail: Customer Service

    4 weeks ago

    Esperance, Australia Telstra Full time

    Employment TypePermanentClosing Date19 June 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Customer Service Officer

    4 weeks ago

    Esperance, Australia Bluescope Full time

    Job DescriptionBlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityCome and discover...

  • Customer Service Officer

    3 weeks ago

    Esperance, Australia Bluescope Full time

    Job DescriptionBlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityCome and discover...

  • Customer Service Team Member

    4 weeks ago

    Esperance, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service Officer

    2 weeks ago

    Shire of Esperance, Australia Bluescope Full time

    Job DescriptionBlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityCome and discover the...

  • Front Office Attendant

    4 days ago

    Esperance, Australia RAC of WA Full time

    RAC Esperance Holiday Park is looking for a Front Office Attendant. Located directly across from Esperance Bay, RAC Esperance Holiday Park allows you to experience the beauty of WA’s Great Southern Edge. Walk to Esperance town centre, or head further out to discover the white sands and clear waters of West Beach, Blue Haven Beach, and Twilight Bay,...

  • Sales Assistant

    1 week ago

    Esperance, Australia The Just Group Full time

    ABOUT THE ROLE We currently have an exciting role at our Esperance store for a passionate casual Sales Assistant that just loves the kaleidoscope of denim. In this role, you’ll understand shapes and fit to build a connection with our customers to help them find their perfect pair of denim.   You will also be working with a supportive team that are all...

  • Sales Assistant

    2 weeks ago

    Esperance, Australia The Just Group Full time

    ABOUT THE ROLE We currently have an exciting role at our Esperance store for a passionate casual Sales Assistant that just loves the kaleidoscope of denim. In this role, you’ll understand shapes and fit to build a connection with our customers to help them find their perfect pair of denim. You will also be working with a supportive team that are...

  • Full Time Store Manager | Prouds Esperance

    4 weeks ago

    Esperance, Australia Prouds Jewellers Full time

    Full Time Store Manager | Prouds EsperanceProuds The Jewellers Esperance, SH 07 & 08 ESPERANCE BOULEVARD S/C, Esperance, Western Australia, Australia Req #5222 Friday, 24 May 2024 Australia’s largest family owned jewellery retailer Commission and bonus schemes to reward and recognise your achievements Generous...

  • Assistant Store Manager ESPERANCE

    1 week ago

    Esperance, Australia Telstra Full time

    Employment TypePermanentClosing Date28 June 2024 11:59pmJob TitleAssistant Store Manager ESPERANCEJob SummaryTo support the Store manager with executing the store strategy, leading and developing a team of Customer Advisors to drive sales and high standards of customer service using the prescribed customer sales model.You will be an member of the team with...

  • Assistant Store Manager ESPERANCE

    5 days ago

    Esperance, Australia Telstra Full time

    Employment TypePermanentClosing Date13 July 2024 11:59pmJob TitleAssistant Store Manager ESPERANCEJob SummaryTo support the Store manager with executing the store strategy, leading and developing a team of Customer Advisors to drive sales and high standards of customer service using the prescribed customer sales model.You will be an member of the team with...

  • Community Engagement Officer

    4 hours ago

    Esperance, Australia Hope Community Services Full time

    Fixed term (12 months) full time, 76 hours per fortnight located in Esperance. Salary $43.08 p/hr + $1.01 p/hr regional allowance Salary packaging benefits HOPE has been a community service in Western Australia for over a century, providing much needed support to people affected by alcohol and other drugs, mental ill-health, youth justice issues and...

  • Casual Sales Assistant | Prouds Esperance

    1 month ago

    Esperance, Australia Prouds Jewellers Full time

    Casual Sales Assistant | Prouds EsperanceProuds The Jewellers Esperance, SH 07 & 08 ESPERANCE BOULEVARD S/C, Esperance, Western Australia, Australia Req #5239 Friday, 31 May 2024   Opportunity to grow your long-term retail career Join Australia’s largest family owned jewellery retailer Become a part of our 118...

  • Freight Officer

    4 weeks ago

    Esperance, Australia Centurion Full time

    Your new role Centurion Transport in Kalgoorlie is currently seeking an experienced forklift operator to join our Yard operations team full-time as a Freight Officer. This is a fantastic opportunity for an enthusiastic individual looking for a permanent, full-time position where they can contribute to the smooth running of our operations and make a real...

  • Associate Dispenser I OPSM I PT I WA I Esperance

    2 weeks ago

    Esperance, Australia EssilorLuxottica Full time

    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...

  • Associate Dispenser I OPSM I PT I WA I Esperance

    2 weeks ago

    Esperance, Australia OPSM Full time

    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that...

  • Associate Dispenser I OPSM I PT I WA I Esperance

    2 weeks ago

    Esperance, Australia EssilorLuxottica Group Full time

    WHO WE AREWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is...

  • HR Driver

    1 month ago

    Esperance, Australia Centurion Full time

    Who is Centurion? Based in Perth, Western Australia but operating across Australia, we have significant mobile, land and infrastructure assets nationwide, including 20 distribution centres and a fleet of more than 2,000 vehicle assets. This ensures Centurion provides flexible and reliable supply chain solutions for all our customers. Our vehicles travel...

  • Delivery Driver Repco

    1 month ago

    Esperance, Australia Repco Full time

    Iconic brand with over 400 stores across Australasia Passionate and caring team with a customer-centric culture Part of Genuine Parts Company, the global leader in automotive parts and accessories Driven by Passion for 100 Years We are currently seeking a Delivery Driver for a full-time position, based from our Repco Esperance Store, managing and...

  • Administration Assistant

    4 weeks ago

    Esperance, Australia Centurion Full time

    About us: Centurion is one of Australia’s largest independently owned and operated logistics (3PL) and transport companies. Based in Perth, Western Australia but operating across Australia, we have significant mobile, land and infrastructure assets nationwide, including 36 distribution centres and a fleet of more than 2,000 vehicles. This ensures...