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Key Account Manager

3 months ago

Melbourne, Australia CMACGM Full time

Jump Aboard 

We are CMA CGM, the business that moves in excess of 22 million containers of cargo every year from over 400 different seaports. Backed by a diverse portfolio of brands and subsidiaries, the CMA CGM Group is the third largest container shipping Group in the world, making us well equipped to move cargo from door-to-door, on a global scale.

ANL is a long-standing brand within the CMA CGM Group with a vision for the future. Headquartered in Melbourne, ANL Container Line offers shipping services to all major Oceania destinations, with extensive coverage throughout Australia, New Zealand, Asia, the West Coast of America, Papua New Guinea, the Indian Subcontinent and the Pacific Islands.

Our mission is to lead sustainable change within the maritime industry. As we embark on this large-scale transformation journey, we are calling for our team members to be both bold and imaginative to achieve the needs of our business. We are growing and changing the way we serve our customers. If you are willing to roll your sleeves up and contribute to this journey, we would love to hear from you

About the Role:

Reporting to the Head of ANL Commercial Desk, the successful candidate will manage and develop a Key Accounts clients’ portfolio within ANL Lines, from the coordination of tenders, to commercial performance monitoring.

Key responsibilities of the role will include:

  • Set up close interpersonal relationships with decision-makers and negotiators of these organizations to become privileged contact for agency / customers for commercial (negotiation, pricing, dispute) and operational follow up (allocation, empties and release)
  • Develop and grow the performances of a portfolio of Key Accounts in terms of target volume and/or revenues defined with the Line Management team
  • Ensure the elaboration of the ANL tenders for selected customer through coordination and permanent control between Tender team and Line Management 
  • Prepare regular reports to Global, agency, state and commercial managers on tenders received, progress of tenders, and final results
  • Develop strategic partnerships with existing customer and capture new prospects
  • Organize and participate to face to face meetings with customers such as QBR/ MBR to review the customer performance on ANL trades, identify shortfalls, and implement corrective measures with the support of the Line Manger, Regional Offices and Sales agency
  • Guarantee coherent terms for pricing, product specifications and services in line with Line Commercial strategy and legal/ compliance

To be successful in this role, you will need:

  • 5 years in sales and shipping activities
  • High level of computer literacy, across  the Microsoft office suite of programs, particularly excel/ spreadsheet databases and powerpoint 
  • ANL’s Systems
  • Understanding of the Agency Business
  • Broad understanding of the shipping business
  • Statutory requirements

 

To apply for this role, you must be an Australian citizen or a permanent resident.

If you are a New Zealand citizen and planning to relocate permanently to Melbourne, Australia, you are more than welcome to apply.

Please note that remote working from overseas and interstate locations will not be considered.

Why join CMA CGM?

We are continuously striving to provide new opportunities and benefits that make our business a great place to work, but the truth is that it’s our people who make us want to come to work every day. We make time to engage, connect and celebrate the moments that matter with our colleagues.

We have a strong culture built around supporting progression and promotion and offer a diverse and engaging training calendar that provides you with the opportunity for growth, no matter your interests.

In an ever-changing economy, the shipping industry remains a beacon of stability, and our continued success is a testament to our unwavering commitment to excellence. We prioritise delivering exceptional experiences to both our customers and our employees.

The CMA CGM Group is also deeply committed to sustainability. We demonstrate our dedication to acting for the planet, people, and fair trade, through initiatives like reducing greenhouse gas emissions, empowering women in the workplace, educating employees on climate issues, and engaging in community and environmental projects.

Some of our other benefits include:

  • Flexible Working Options
  • Additional Leave Days
  • Paid Parental Leave
  • Annual Health Checks
  • Social Club events held all year round
  • Opportunity to participate in volunteer initiatives with partner charities such as the Big Umbrella
  • Access to 3000+ learning resources and courses

Our Commitment to Diversity

CMA CGM is committed to providing a respectful and collaborative working environment where all our employees can thrive. Our strength is in our people, and embedding Diversity, Equity and Inclusion (DEI) into our culture is essential to our ongoing success. By Acting for People, we can harness the diversity of our teams, which benefits our employees, customers and communities in the markets we serve. We actively welcome and encourage applications from all qualified individuals, regardless of indigenous status, race, religion, gender identity or expression, sexual orientation, national origin, disability, age, or any other characteristic.

Join us at CMA CGM, where your potential meets endless possibilities, and together, we shape the future of global shipping.